News, views and industry trends

There’s no doubt about it. Customer service is crucial to every successful business. Real estate is no exception. By delivering the best possible service to your customers, you can: Increase tenant retention and occupancy rates. Reduce the likelihoo…

Never before has there been so much information available about PropTech. There are quite literally thousands of real estate technology providers to consider, and with them all looking the same and using the same PropTech terminology, it’s easy for them to blur into one. As a result, it has never been more difficult to make … Continued

Property management fraud is a threat that seemingly never ends. Just as you’re confident you’ve secured a wonderful new tenant, you discover that they applied under a fake name and are now subletting your apartment. No matter how smart you are with …

As a property manager, there’s no question that you need systems in place which can help you stop renter scams before they happen. After all, whoever originated the phrase “there’s no such thing as bad publicity,” clearly never saw their property ass…

Managing rental properties is no easy feat. For generations, property managers and landlords have been using paper, email, and graphs for their businesses. But like any other industry, if you’re not using the latest technological innovations for your…

As a property owner or manager, you likely already understand all the pains and gains that come along with this challenging yet rewarding position, especially if you don’t have a comprehensive property management solution. However, no matter how many…

Achieving strong tenant retention rates is a goal on every property manager’s list. Sadly there is no golden answer on how to convince your tenants to stay with you – but there are proven strategies that you can start to implement. …

Purchasing investment properties can be a risky venture when you don’t have all the information to hand. Details can be missed, and you could end up buying a building that’s more trouble than it’s worth – with high delays in rent payments and t…