Streamlining lease management for
Kieser Australia’s nationwide expansion

At a glance

ProLease Express enables Kieser Australia to manage leases more effectively and report more efficiently as it expands across multiple locations nationwide.

Demonstrating the efficiencies we could achieve with a more effective process for leases, fit-outs and maintenance made it clear that investing in a comprehensive lease management system was the right move. And after evaluating our options, ProLease Express stood out. It was a no-brainer.

– Scott Rundle, Property Acquisitions Lead, Kieser Australia

The challenge: Simplify lease management to support long-term growth

Kieser Australia is on an ambitious growth trajectory to significantly expand its network of physiotherapy and exercise clinics in both metropolitan and regional areas. With 27 sites already in operation, its goal is to reach 50 sites within the next four years.

However, managing numerous and varied leases using an outdated spreadsheet-based system meant there was no single source of truth for critical terms and conditions.

The geographically diverse portfolio was further complicated by distinctly different types of lease agreements, along with design, fit-out, and maintenance challenges. All of these hindered planning.

A clear understanding of Kieser’s versus the landlord’s responsibilities was needed, but essential information like upcoming option dates and sites flagged for relocation were often missing or hard to find.

The team needed to be sure of lease renewal dates to plan exit strategies and transition to larger locations if necessary, but the ability to track these details in its system was limited.

The solution: ProLease Express and MRI Managed Services

With such an ambitious set of KPIs and growth targets, Kieser needed a better system that could capture critical lease terms and sort out relative landlord/tenant obligations.

The property team was impressed by ProLease Express’s features, which include comprehensive lease information management, financial forecasting, customisable report builders and critical alerts. The speed of implementation was another major drawcard.

Using ProLease Express’s Managed Services team to help with the implementation was something Kieser also considers a big part of the success.

“Doing it properly from the outset …. and being able to lean on the team at MRI to support us with the migration meant that we could hit the ground running,” Scott says.

The results: Efficiency, transparency and ease of use

The system provides the protection and efficiency we lacked before. Instead of dealing with messy, incomplete documents, I now have a clear view of all our leases and can make informed decisions quickly. It’s gold what we can do now and the time efficiencies we have.

– Scott Rundle, Property Acquisitions Lead, Kieser Australia

With ProLease Express, Kieser Australia has been able to better manage its property portfolio, gain a comprehensive understanding of lease obligations and be well-positioned to negotiate and pivot as needed.

Some of the benefits the business has gained include:

Integrated lease management

Whether leasing sites in a large development or standalone locations, ProLease Express has enabled Kieser to manage the diverse terms and conditions of lease agreements with flexibility and ease.

The business now has a robust platform to capture all the information it needs to negotiate the best terms as new locations are sourced and secured – including rent abatements, fit-out contributions and other incentives.

Better visibility and reporting

The business has gained much-needed visibility into lease terms and renewal dates, including the ability to flag sites and have a clear view of when leases are ending, allowing the property team to plan ahead and focus on finding better options if needed.

With ProLease Express, generating reports is simple. It allows for the quick creation of detailed reports on landlord responsibilities and achieves key finance goals – like validating base rent payments against incoming invoices – ensuring accuracy and preventing overcharges.

Time savings

ProLease Express has dramatically reduced the time spent on administrative tasks and queries by centralising all lease details.

Instead of wasting hours sifting through various leases and verifying versions from different team members (or reaching out to lawyers), everything is now easily accessible. This efficiency allows for more time to be spent on team collaboration and sourcing new locations.

Ease of use

ProLease Express makes inputting lease data simple. The ease of use has put all the critical information at the property team’s fingertips, helped it determine responsibilities and push back on landlords when needed.

About Kieser Australia

Kieser Australia, a leading provider of physiotherapy services and evidence-based strength training programs, is rapidly expanding its nationwide network of clinics. Driven by strong demand and ambitious growth plans, Kieser recognised the need to modernise its approach to acquiring and managing leased sites, opting for a more organised, technology-driven lease management system.

Learn more about ProLease Express or reach out to our team today for more information.