Need to log a support ticket?
MyMRI is your new service portal to contact support, log a support ticket and download the latest versions of your favourite software.
MyMRI Portal
MyMRI is your new service portal to contact support, log a support ticket and download the latest versions of your favourite software.
User Voice
The User Voice forums are a place for you to submit new feature enhancements and ideas online, anytime. Your suggestions help guide Rockend product and development teams.
Training
We provide multiple training offerings to meet your needs, including eLearning, live training, and custom training solutions. Check out our 2020 live training schedule and register online.
Support
MRI experts are available for one-on-one consultations to assist in your software inquiries. Our agents have extensive backgrounds in accounting, property management, computer programming, LAN installation and maintenance, education and tailored support.
Product Upgrades
Need help in upgrading to the latest software? Check out our quick guides below on the steps to take when performing an upgrade. Upgrading takes less than 5 minutes. Find out just how easy it is to upgrade to the latest version of your MRI Software.
Upgrade times may vary based on the size of your database, internet speeds and your computer or server's processing capabilities. Contact Support to learn more about upgrading to the latest version of your MRI Software.
Rest Professional
Click below for instructions on how to upgrade to the latest version and access to the latest upgrade files
File Smart for Rest
Click below for instructions on how to upgrade to the latest version and access to the latest upgrade files
Strata Master
Click below for instructions on how to upgrade to the latest version and access to the latest upgrade files
File Smart for Strata
Click below for instructions on how to upgrade to the latest version and access to the latest upgrade files