What’s new in Property Tree and Rest Professional this May

This blog post relates to Rockend, one of our previous brands. For more information please read the press release.

We’re making property management much easier for you with updates to your favourite software. Here are the additions and changes that are available for you starting this month in Property Tree and Rest Professional.

Property Tree May Release

Direct Connect now in Property Tree

Direct Connect is now integrated into Property Tree, giving you another way to assist tenants in connecting their moving home services for free. This new utilities integration is easy to set up and best of all can be additional revenue stream for your agency.

Forms Live integration now available

Forms Live is now available for all Property Tree users in Victoria. Access 28 separate forms and contracts for property management and sales – including Covid-19 updates. Start your free two-week trial and enjoy the benefits of online forms that include auto-filled sections and can be filed against the profile within Property Tree.

Profile Summary – Single Page View

A new way to view your profile is coming your way soon. We have been working on a single view of Owner, Property & Tenancy profiles, further enhancing the way you experience Property Tree. This feature is currently being reviewed by members of our Early Adopter Program and will be available to all users in a future release. Check out the video below to see what you can expect on your screen soon.

More on the May Property Tree release

More features are in store for Property Tree and you can be among the first to experience them when you join the Early Adopter Program. To learn more about the May 2020 release, including issues fixed, you may read the release notes here. As always your feedback is critical to helping us help you, so please continue to send through your suggestions through Rockend User Voice.

Rest Professional v18.5

Property Reminders

Never worry about running out of reminder space as you can now setup an unlimited number of Property Reminders to track & report on all the additional compliance items that property managers are expected to monitor with each legislation change.

Owner Consent for the Electronic Service of Notices and Documents

You can now report if an owner has consented to electronic service of documents. This will allow your owners contacts to be excluded from email communication when sending single or bulk emails, inspection letters from the Inspection Planner and when sending statements.

Westpac Live

Now you can pay creditors in bulk by BPay using your Westpac Live account.

Financial Hardship Notation

Now you can identify tenants who are experiencing financial hardship and renegotiated rent due to COVID-19. The new financial hardship notation will appear on the tenants ledger if you are entering a renegotiation due to financial hardship. You also have the option to create a customised name if preferred.

More on Rest Professional v18.5

For more detailed information on this month’s Rest Professional release please read the v18.5 Release Notes. You can also take our self-paced training for a quick walk through of this month’s release. For assistance in upgrading Rest Professional, check out this article for instructions or contact our support team.


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