Enable your clients to self-serve and maximise their experience in your facilities

In today’s world, the highest impact on customer satisfaction and experience is solving problems – Many of which can be resolved via self-service. But when outdated, complex processes stand in the way of accessing crucial documentation or solving maintenance issues, they’re left feeling frustrated and your helpdesk cannot deliver efficient services.

• Quickly resolve maintenance challenges with MRI Evolution Reach, a client engagement portal for facilities management.
• Enable clients to self-serve by logging requests, reviewing progress, and accessing authorised reports and documentation.
• Drive efficiencies and customer satisfaction while freeing your helpdesk to focus on enhancing client experiences.

Fill in the form across to learn more.