Leadership Team

Patrick Ghilani is the Chief Executive Officer of MRI Software, where he has led transformative growth, increasing revenue sixfold and earning MRI repeated placement on the Inc. 5000 list of fastest-growing private companies.

Since becoming CEO in 2014, Patrick has led MRI’s global growth to more than 170 countries, championed innovation across real estate sub-verticals, and pioneered the industry’s progression to open, connected AI-powered platforms. His leadership has been recognized with honors including the Realcomm Lifetime Achievement Award in 2025 and the Julie Devine Digital Impact Award in 2019.

Prior to joining MRI in 2006, Patrick led strategy and operations for large-scale technology organizations across global industries, including nearly two decades in commercial and multifamily real estate.

Patrick is passionate about community and people-centric leadership. Under his tenure, the MRI Software Foundation was established to fulfill his vision of giving back to underserved communities by advancing education and housing assistance. With a leadership philosophy grounded in operational excellence and strategic insight, he serves on the boards of Insurity and Kinective. Patrick holds a B.A. in Business-Supply Chain Management from Michigan State University.

John Ensign is President of MRI Software, where he leads the company’s strategic growth initiatives across mergers and acquisitions, operations, global technology, and legal affairs. He has spearheaded MRI’s ongoing inorganic growth strategy supporting the company’s global expansion, accelerating entry into new markets, and broadening its solution portfolio across residential and commercial real estate.

John joined MRI in 2010, bringing deep expertise in legal and operational leadership. Prior to MRI, he served as Chief Legal Officer and Corporate Secretary at Domin-8 Enterprise Solutions, a provider of property management software for small to mid-sized businesses. He began his legal career at Bricker & Eckler LLP, advising high-growth companies on corporate law.

John serves on the boards of Advantive, Doxim, and Inventure Holdings, supporting innovation and growth across diverse technology sectors. He holds a Master of Laws in Business and Taxation and a Juris Doctorate from Capital University, along with a Bachelor of Science in Business from Miami University.

Susan Avelluto is the Chief People Officer at MRI Software. In her role, she is responsible for the following global functions: human resources, DEI, recruiting, learning and development, and facilities. During her career, Susan has successfully built strong practices across all areas of human resources, which have profoundly impacted business success and financial performance.

Prior to joining MRI, Susan was the Global Head of Talent Development at PayPal, where she developed and fostered a culture of learning and development, performance development and feedback, people analytics as well as a wellness practice. Previous roles included senior Human Resources positions at Huntington National Bank, JP Morgan Chase, and Bank of America. She has experience with many organization types, including SaaS and technology, real estate and mortgage banking, financial services, investment banking, and capital markets.

Susan graduated from LIU Post with a Bachelor of Arts degree in Psychology.

Mandira Mehra serves as the Chief Marketing Officer at MRI Software. Before joining MRI in 2016, Mandira held leadership roles at both private and public technology companies, which range from start-ups to Fortune 500 corporations. During the more than 15 years she spent at these firms, she spearheaded the development and execution of strategic branding and marketing initiatives, along with demand generation programs. Most recently, she was the Senior Vice President of Marketing at Internap, a global internet infrastructure provider. Previous positions included Vice President of Marketing Communications, Solution Area TV at Ericsson; and Vice President of Marketing at GoldPocket Interactive. She began her career as a strategy consultant at Monitor Company.

Mandira holds a B.A. from Williams College and an M.T.S. from Harvard University.

As Chief Financial Officer of MRI Software, Roman Telerman leads the company’s global financial organization, including strategy and operations, financial planning and analysis, accounting, treasury, procurement, internal audit, and tax functions. He is recognized for guiding financial strategy and execution that consistently drives enterprise value creation. Roman’s leadership is instrumental in driving profitability and scale for the company, resulting in a sixfold increase in revenue during his tenure.

Roman previously held the role of Vice President of Finance at MRI and has been with the company since 2010. Prior to joining MRI, Roman worked at KeyBank, a large bank-based financial services company.

In addition to being a Certified Public Accountant, Roman holds a Master of Accounting and Bachelor of Finance degree from Cleveland State University.

As Chief Technology Officer of MRI Software, Terry Keller is responsible for global oversight of the company’s technology operations, including Information Technology, security, and the MRI Agora^TM platform. He previously held the role of CISO and SVP, Information Technology and has been with MRI for more than two decades.

Terry has nearly 25 years of technology experience, and his leadership is central to delivering MRI’s scalable global platform, driving PropTech advancements, and enabling client success.

Terry holds a Bachelor of Science from the Ohio State University.

Eric Walsh serves as Executive Vice President and Executive Managing Director of North America for MRI Software. In this role, Eric is responsible for the company’s strategy in the North American market, including oversight of software solutions and innovation, services, and sales.

Eric has two decades of enterprise software experience working in both privately and publicly held companies. He previously held the position of Executive Vice President of Global Operations at MRI.

Prior to joining MRI, Eric was the VP of Professional Services and Operations for NCR, a fortune 500 software and services company. He was instrumental in bringing new solutions to market around the globe and driving continuous improvement cross-functionally. Previously, Eric held senior leadership roles for SunGard, FIS and PowerSchool LLC where he led services, support, operations and product teams through periods of hyper-growth around the world and pursued his passion for all things client centric. In the early days of his career, Eric was a professional rock climber and he still enjoys time in the mountains and volunteering with non-profits in support of both animals and people in need of shelter.

Eric holds a Bachelor of Science from York College.

David Bowie is the Executive Vice President and Executive Managing Director for MRI Software in Asia Pacific. With more than 25 years of experience in the technology space and a focus on enterprise software sales, David is responsible for the company’s strategy in the Asia-Pacific market as well as sales and operational responsibilities in the region.

Prior to joining the MRI team in 2020, David served as Vice President and Managing Director for SAS, an AI and analytics industry leader, where he led the Australia and New Zealand division and spearheaded a journey of significant growth and transformation. He joined the company in 2002 and held multiple roles across professional services, marketing and sales.

David began his career with PwC in accounting, but quickly shifted to become one of the early members of the technology consulting division before taking leadership roles at both IBM and Dimension Data.

David holds a Bachelor of Economics (Accounting) from Macquarie University, a Graduate Diploma of Psychology from University of New England and is a Graduate of the Australian Institute of Company Directors.

Dermot Briody is Executive Vice President and Executive Managing Director, EMEA for MRI Software. In this role, he oversees MRI’s European strategy, including its execution and the resulting P&L. Additionally, he is responsible for leading the company’s global workplace management solutions business for real estate occupiers.

Dermot is an enterprise software leader with nearly 25 years of experience, including international management and directorial roles. As Executive Managing Director for Europe and the Middle East, Dermot oversees sales and operational responsibilities for the global operations of MRI’s acquired businesses in the region as well as the pre-existing MRI operations in EMEA.

Before joining MRI, Dermot served as Regional Director of Misys Financial Software (now Finastra) in Asia for four years and in Europe for another three years.

Dermot has an MBA (Distinction) from Henley Business School. He graduated with First Class Honors from University College Dublin with an MBS in International Marketing and has a primary degree from Trinity College in Natural Sciences.