UK Consumer Survey Report – winter edition 2025

UK consumers are returning to physical retail – but with very different expectations.

MRI Software’s latest Trendspotter Report reveals rising store visits, especially among younger shoppers, alongside a mindset that is increasingly shifting where stores are places to browse, socialise and discover.

With consumer confidence strengthening ahead of peak trading, this report explores the data behind these shifts and the actions retailers can take to align with demand.

Download the latest Trendspotter Report to understand how consumers are redefining the next phase of UK retail.