Facilities Management Journal report
The FM industry is entering a defining decade, shaped by rapid technological change, escalating compliance demands, rising sustainability expectations, and a workforce undergoing a major generational shift. To understand how prepared the sector truly is, MRI Software surveyed UK-based facilities professionals across every major sector.
The result is a data-rich, honest look at the pressures, priorities and opportunities shaping the next era of FM.
Download the full report to access insights you won’t find anywhere else.
What’s inside the report?
A workforce at a turning point
Nearly half of the respondents say succession planning is a critical concern, raising urgent questions about attracting a younger workforce to the industry, skills shortages, and digital skills readiness.
The real AI challenge: data gaps
Only 5% of respondents feel “very confident” their FM data is robust enough to support AI, revealing why data governance, system integration and consistent data capture are now so critical.
AI awareness is rising, but understanding must catch up
FM teams are interested in AI’s potential to improve efficiency, decision-making and analysis, but 53% are not familiar with agentic AI, signaling a major training and capability gap.
Net Zero: the sector’s biggest challenge
51% of respondents say Net Zero targets are the most difficult pressure they face, and many feel the ambition isn’t yet matched with budget, resources or organisational readiness.
What FM will look like in the next 5 years
The profession expects rapid adoption of smart technologies, automation, data‑driven decision-making and the emergence of agentic AI — marking the start of a new era for estates and facilities teams.
Pre-register your interest to access the report
If you want to benchmark your organisation, understand the challenges shared across the sector, and see where FM is truly heading, this report is for you.
We’re releasing the full report in the next few weeks. If you want to be amongst the first people to access these insights, pre-register your interest today to receive the report in your inbox on the day of release.
To stay ahead of the curve and equip your FM team for the next era of intelligent, data‑driven facilities management, download the full report for FREE.