Adopting modern software doesn’t have to be daunting. So what does a successful transition look like for managing agents?
We spoke with Tom Collins, COO of L1 Property & QED Property Management, on what success looks like when you embrace change and modernise around a centralised platform like Qube.
In our conversation Tom shares:
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- Why effective change management is crucial as businesses scale
- How using a centralised system of record such as MRI Qube enabled L1’s inhouse QED Labs team to build AI Agents layered on top of their core property data.
- Why investing time in onboarding and workflow design has set their team up for long-term success
- What the future holds for property management as automation and AI become real, practical tools
Hosted by Michael Connolly, MRI Software.