A natural evolution: The Market Place moves to MRI Sales & Lettings for greater speed, scale and simplicity
For more than 15 years, The Market Place ran their lettings business using MRI’s Agency Central Platform; a trusted solution that supported their growth through key stages of their journey. With their portfolio expanding to over 500 properties, the team began to feel the strain of manual processes and required faster workflows.
Nathan Dobson, Director at The Market Place, knew it was time to take the next step:
We’d known no different – but as we grew, we started to outgrow the system. It was beginning to have a significant impact on our business.
Whilst MRI AC is an excellent out of the box tool for smaller agents, The Market Place were beginning to feel the strain of manual processes and the time it was taking to generate landlord statements and payment processing. Generating a single landlord statement had started to take over 20 minutes, a clear sign that the business needed a faster more scalable solution. Rental accounting alone was taking up to two full days every month, and payment processing added another two days to the workload. Nathan saw that moving to a web and cloud-based solution could dramatically reduce this burden – and after seeing MRI Sales & Lettings in action, he made the decision to upgrade on the spot.
The turning point: Seeking speed and efficiency
Patrick Park, Account Executive at MRI Software introduced Nathan to MRI Sales & Lettings, a fully integrated solution that combines sales, lettings, property management and accounting into one intuitive solution. Designed specifically for agencies, it offers a streamlined experience, powerful automation and deep functionality to support every stage of the property life cycle.
From our first conversations, it was clear The Market Place needed a platform that could grow with them. MRI Sales & Lettings is designed to remove bottlenecks, speed up processes, and give teams more time to focus on their clients which is exactly what Nathan’s team wanted to achieve.
-Patrick Park
With tools like automated rent receipting, AI-powered floorplan analysis and real time portal feeds, MRI Sales & Lettings helps agencies to save time, improve service levels and stay ahead of rising customer expectations in a competitive marketplace.
The future: Built for growth
With MRI Sales & Lettings now in place, The Market Place has a solution that matches their ambition. The system’s regular updates, slick performance and intuitive dashboards mean they’re no longer held back by legacy processes and can continue to scale.
Having spoken with Nathan, we agreed The Market Place had grown to a size that may benefit from enhanced automation around client accounting. Upon our meeting, it was clear SLM could save a lot of time matching payment references and automating bank payments, I really look forward to working with Nathan and the team!