Real-time answers from your asset data.
No spreadsheets, no delays.
Ask plain-language questions and get instant insights, whether you’re focused on asset strategy, operational efficiency or maintenance planning.
MRI Agora Insights. Your data. Your blueprint.
Purpose-built BI for social housing management
With built-in intelligence and integration into your existing housing systems, MRI Agora Insights brings your data to life. Track repairs, complaints, safety checks and tenant satisfaction to reduce risk, drive performance and maintain compliance with confidence. You can also ask questions in everyday language through Ask Agora and receive instant answers, turning complex data into clear, actionable insight.
Make informed decisions faster, at every level
Stay ahead with a complete view of your housing portfolio
Repairs Completed Within SLA – Non-Emergency
Non-emergency repairs on schedule
Quickly see if non-emergency repairs are being completed within target times. Drill through for property-level detail to pinpoint areas needing attention.
Antisocial Behaviour Cases per 1,000 Homes
Track antisocial and hate incidents
Visualise incidents of antisocial behaviour and hate incidents at a glance. Identify hotspots and drill through to see detailed case information.
Complaints Overview & SLA Performance
Manage complaints and SLA compliance
Monitor total complaints and SLA adherence for Stage 1 and Stage 2 cases. Analyse patterns and resolve tenant issues efficiently.
Repairs Overview – Completed Jobs
Monitor completed repair jobs
Track total completed repair jobs, broken down by emergency and non-emergency. Identify trends and ensure compliance with SLA performance.
Decent Homes & Property Condition
Assess property standards quickly
Understand which properties meet or fail the decent homes standard. Drill through to see potentially non-decent homes and prioritise interventions.
Safety Checks – Gas, Fire, Asbestos, Water, Lifts
Ensure compliance across all safety checks
Track compliance across all key safety measures in real time. Ensure tenant safety and regulatory compliance with drill-through access to individual property data.
Real-time answers from your asset data.
Ask questions like?
Which properties have overdue gas safety checks?
How many complaints were resolved within SLA?
What’s the trend in non-decent homes this year?
Why it matters?
Insights tailored to your role, whether strategic, operational or financial
No more waiting on static reports
Answers in seconds, not days
From tenant management to legislation and compliance,
Ask Agora puts your data insights at your fingertips
Built for social housing teams
From housing officers to compliance managers, Agora Insights empowers every stakeholder with the information they need securely and in real-time.
Designed for:
Executives
Monitor compliance and guide tenant-focused strategy
Housing Officers
Manage repairs, complaints and service requests
Compliance Teams
Ensure regulatory obligations are met
Operations Teams
Track non-decent homes, safety checks and repairs
Analysts
Explore and present housing data with ease
