Local authorities are under increasing pressure to deliver faster, more accessible revenues and benefits services, while managing demand and reducing manual administration.
This webinar continues our series on intelligent digital forms within MRI Revenues and Benefits, exploring how councils are using fully integrated, out-of-the-box forms to support more efficient service delivery and improve the citizen experience.
Who should attend
- Revenues and benefits managers
- Council Tax, Business Rates and Benefits teams
- Digital, transformation and service improvement leads
What you'll learn
How new digital forms support key council tax processes, including student discounts and single person discounts
How forms integrate directly with MRI Revenues and Benefits to enable real-time data capture and automated processing
How councils are reducing manual input and improving workflow clarity
How digital forms support more accessible self-service and reduce avoidable contact