You’re under pressure to deliver flawless experiences while cutting through cost and complexity. Falling short means frustrated tenants and lost trust. MRI @yourservice puts you back in control. Our configurable, mobile platform simplifies every request, automates communication and keeps tenants engaged with your brand.
Community connection that powers customer loyalty
Deliver seamless customer experiences with MRI
Exceed customer expectations with self-service tools and real-time performance insights
Instant updates
Keep customers, staff and managers aligned
Push alerts ensure everyone knows what’s happening, from planned maintenance to urgent service requests.
Faster issue resolution
Speed up service delivery with clear workflows
Requests feed directly into MRI Evolution with full context, so FM teams resolve issues faster and deliver a seamless, consistent tenant experience.
Revenue opportunities
Unlock extra income with on-demand services
Offer services like laundry or car washing with built-in payments, creating added value for residents and new income streams for your business.
Branded experiences
Configuration that fits your brand
Custom branding ensures every service interaction reinforces trust, loyalty and professionalism.
Customer satisfaction
Fix, measure, improve
Automatically request customer feedback after works have been completed, enabling you to report on data within MRI Evolution and improve service.
Self diagnosis
Tools in your customers hands, streamline helpdesk queries
Reduce call volumes and maximise your resource with tailored troubleshooting functionality to get ahead and resolve issues without the need for engineer callouts.
Leading organisations choose to partner with MRI
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