Commercial Real Estate Firms Embrace Risk as Costs Rise, Turn to Data and AI to Drive Growth, says MRI Software Report

Solon, Ohio – April 14, 2026 – Commercial real estate firms are growing more comfortable operating in uncertain conditions, with 81% reporting a higher tolerance for market volatility than a year ago, according to a new Trendspotter report from MRI Software.

As rising costs, persistent interest rates, and shifting market dynamics continue to pressure performance, organizations are adjusting expectations and rethinking how they plan and operate. At the same time, many are turning to data and artificial intelligence to better navigate complexity and identify new opportunities for growth.

“Commercial real estate organizations are recalibrating in real time,” said Carla Hinson, VP, North America Solution & Innovation, MRI Software. “We’re seeing a shift toward more flexible, risk-aware strategies, alongside growing investment in centralizing cross-operational data and using AI-powered insights to improve forecasting, decision-making, and overall performance.”

However, the report also finds that many organizations have yet to fully realize the productivity and efficiency gains found by combining the data in their systems of record with  the power of AI. Gaps in integration, training, and consistent usage continue to limit their impact, despite widespread recognition of their potential.

Additional key findings include:

• 81% of organizations report increased tolerance for market uncertainty
• Many firms are revising forecasting models to reflect ongoing volatility
• Data and AI are widely seen as critical to future success despite current adoption challenges
• Gaps in training, integration, and adoption are limiting full value realization

The survey gathered insights from executives, property managers, and finance professionals across the commercial real estate industry.

The full report is available for download here.

About MRI Software

MRI Software is a leading provider of real estate solutions and industry data that transform the way communities live, work and play. MRI’s open, intelligent platform empowers owners, operators, agents and occupiers in commercial and residential property organizations to stay ahead in rapidly changing markets. A trailblazer in the proptech industry, MRI serves more than six million users worldwide. Through innovative solutions and a rich partner ecosystem, MRI gives real estate companies the freedom to realize their vision of building thriving communities and stronger businesses. For more information, please visit mrisoftware.com.

Media Contact for MRI – North America
Rachel Antman
212-362-5837
rachel@saygency.com