News, views and industry trends
Lease Admin Nightmares: Ep 3 – CAM Charges from the Crypt
“It felt like opening a coffin: shocking, unsettling, and too late to run.” The Setup: Quiet Before the Storm It was the calm after the close of a good year. Payments were timely, renewals handled, and the books neatly closed—or so we thought. But …
Why a strong data strategy is essential for modern FM
Facilities teams generate huge volumes of data every day, tracking everything from asset performance and maintenance schedules to space usage and energy consumption. But without a clear data strategy, this information risks becoming more of a burden …
AI readiness in facilities management: Are you prepared?
From predictive maintenance schedules that prevent costly downtime to intelligent chatbots that support on-the-ground engineers, AI is already reshaping how FM teams operate. MRI Software’s 2025 Voice of the Facility Manager (VOFM) report highlights …
Apartment Reviews: A Guide to Leveraging Resident Feedback for Growth
Apartment reviews have long been an important part of multifamily marketing, but in the age of AI and innovation where prospects want instant answers and seek unique leasing experiences, paying attention to this feedback is non-negotiable. By respo…
AI & Cybersecurity in PropTech: Addressing Privacy and Technology Risk
The PropTech landscape is undergoing a seismic shift. Artificial Intelligence (AI) is no longer a future aspiration; it’s a current-day differentiator, powering everything from automated leasing and predictive maintenance to financial forecasting and…
Using retail store traffic patterns to optimize your store layout
Did you know that using strategic layouts to drive specific traffic patterns in retail stores can improve sales by 20–40%? Whether it’s your floor plan layout, strategic product placement or the configuration of your point-of-sale (POS) area, optimiz…
How multifamily disaster recovery services minimize damage and accelerate recovery
Disasters can strike multifamily properties at any time, causing significant damage and operational disruptions. Without a recovery plan in place, property managers and landlords may face costly repairs, extended vacancies, and frustrated tenants. Ha…
A Strategic Ascent for Affordable and Public Housing Organizations Amid Federal Budget Challenges
For affordable and public housing organizations, the current fiscal climate feels like standing at the base of a towering mountain, clouds obscuring the summit and the trail ahead uncertain. Recent federal budget proposals represent an intimidating u…