Lift in Leasing Volume: BresicWhitney’s Streamlined Success with MRI Software

BresicWhitney is Sydney’s leading property group – an independent agency with five offices and a growing portfolio soon to exceed 5,000 properties under management. With a strong reputation for innovation and a forward-thinking leadership team, the business needed a property management solution that could keep pace with its growth and ambition.

In 2021, BresicWhitney implemented MRI Property Tree and Business Insights to centralise operations, reduce admin load, and support a more agile and responsive property management team.

The Problem

BresicWhitney had outgrown their previous server-based software, which limited flexibility and slowed progress across their offices. They needed a scalable and secure solution that aligned with their vision for a cloud-first, customer-focused future.

• Legacy software could not support flexible work or remote access
• The team was bogged down by repetitive admin tasks
• Disconnected systems led to inefficiencies and time loss
• Data security was a growing concern, especially in a risk-aware market
• Limited visibility across the business made it harder to drive performance

The Solution

With MRI Property Tree and Business Insights in place, the business created a centralised, cloud-based tech stack designed for speed, flexibility and transparency.

• Cloud-based access supported pre-existing remote work arrangement
• Open API integrations connected platforms like Snug and Inspection Express
• Automated workflows reduced duplication and manual entry
• Business Insights dashboards gave leaders and teams instant visibility
• Two-factor authentication offered peace of mind around data security

The Benefits

The new setup has delivered significant gains in productivity, transparency, and team satisfaction.

One of the most significant impacts has been a 30% increase in leasing volume within the first year. This speaks to the platform’s ability to reduce administrative tasks and empower the team to progress meaningful conversations that deliver for BresicWhitney clients, and tenants. Of this uplift, Head of Property Management Chantelle Collin said, “Our leasing volumes were already quite robust – this increase has scaled those further. Not only has this assisted us in continuing to achieve great outcomes for our clients but to continue cementing our reputation as Sydney’s leading property group.”

Additional benefits include:

• Dramatic reduction in admin load for leasing staff
• Improved customer experience through faster, more efficient processes
• Real-time dashboards have encouraged healthy competition and team ownership
• A leaner technology stack saves both time and operational costs

The results go beyond productivity. MRI Software has helped BresicWhitney build a working environment where people have more time for meaningful tasks and not just manual processes. With clear insights, seamless integration, and a future-ready foundation, the business is well positioned to keep evolving. For BresicWhitney, that means happier clients, a more engaged team, and continued growth across Sydney’s property market.