Torfaen Council cuts fixed penalty notice processing from 3 weeks to 1 day with MRI Software

In this client spotlight video, Sarah Allard, Education Welfare Manager at Torfaen Council shares how digitising its fixed penalty notice process reduced turnaround times from up to 3 weeks to just 1 day. See how tasks that once took up to 28 hours now take minutes, the solution paid for itself within the first year and postage costs fell from £5,000 to just £750.

The solution paid for itself within the first year, enabling staff to spend less time on administration and more time supporting children and families. As a result, school attendance improved, with the council rising from 21st to joint 5th in Wales.

If you would like to find out more about improving the efficiency of processing your Fixed Penalty Notices or any other MRI Education software solutions, please click here