Client Spotlight

Letting Engine upgrade to MRI Sales & Lettings

Letting Engine upgrade to MRI Sales & Lettings


Letting Engine have recently decided to upgrade to MRI Software’s estate agency CRM solution, MRI Sales and Lettings. Letting Engine are a specialist estate agent that provides luxury property lettings and investment consultancy services for high-net-worth individuals, who are interested in London real estate. The company wanted to upgrade the solutions used for the day-to-day running of the business and meet the professional needs of the team’s rapid expansion. MRI Software came highly recommended by peers in property management, who were already using the software and expressed MRI Software as a reliable technology partner. 

The company wanted to be sure to have a solution in place that would allow for the easy consolidation of data and documents. This consolidation of data is particularly important given the regulatory requirements that Letting Engine operate within. MRI Sales and Lettings presented Letting Engine with the perfect platform to ensure that all processes were being performed in a compliant manner. 

We strictly follow the industry standard. MRI Sales and Lettings allows the team to act in a much more efficient manner, especially when it comes to document control. – Aaron, Director of Letting Engine. 

Another area that appealed to Letting Engine was the client accounts capabilities within MRI Sales and Lettings. The team’s previous management tools were constrained by their limited functionalities. Digitalisation is important to improve the efficiency of managing these tasks, especially as the company’s portfolio is set to double and perhaps even triple in size over the coming months.  

MRI Sales and Lettings is a great investment for my business, considering the growth plans we have in mind. Some of the integrations available within the system represent significant efficiencies that will pay off for years to come. – Aaron, Director of Letting Engine.  

A digital-first solution is particularly important to Letting Engine because most of their clients are based overseas, therefore the communication tools within MRI Sales and Lettings were an especially important consideration for Letting Engine who wants to be the most efficient agent for overseas clients. With other competitors in the market all offering similar services, Letting Engine are now confident in being able to provide a higher level of service that will set them apart from the rest. 

Finally, employee satisfaction is of paramount importance to Aaron. He is looking forward to making his employee’s lives easier, by providing them with access to the industry’s leading solution that will allow them to do their jobs more efficiently.  

As our team members grow more proficient in utilising the system, they will be able to provide even more professional and prompt services to our clients. It brings me immense joy to see both my team members and our clients satisfied. MRI Sales & Lettings is a tool that will set us up for success moving forward and we are really looking forward to using it. – Aaron, Director of Letting Engine. 

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