In our latest client video, Lorraine King, Head of Anglia Revenues Partnership shares how automation helped the organisation manage a tenfold increase in Universal Credit data volumes while automating 97% of changes. See how faster processing, notifications delivered within 24 hours and more than £300,000 in operational savings are helping this partnership improve efficiency and deliver a better experience for residents.
Learn how MRI Software is helping ARP navigate Local Government Reorganisation across three counties, supporting boundary changes, database planning and the alignment of Council Tax Reduction Schemes.
If you would like to find out more about improving the efficiency of your Revenues & Benefits processes or how MRI can support your council through LGR, please click here