NHS & healthcare clients
MRI Evolution users
live mobile devices
years of FM innovation
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Streamline estates and facilities management with a single, connected CAFM platform built for NHS Trusts, aligned to the Government’s 10 Year Health Plan and the move towards full digitalisation.
MRI Evolution replaces fragmented systems with a single, connected platform for NHS estates and facilities teams, bringing hard and soft FM together in one place. By unifying IoT, automation and advanced analytics, it eliminates data silos, streamlines operations and provides a complete view of your estates to improve service delivery and support digital transformation, sustainability targets and long-term estate strategy. MRI helps you to automate and predict maintenance, meet compliance regulations, optimise assets and reduce backlog risk while driving measurable efficiency across your organisation.
"For King’s College, this is more than a system upgrade, it’s about building a connected digital ecosystem that supports the Trust’s strategic goals and our partnership with MRI Software enables that vision."
Mark Wilkins
Associate Director of Estates
“MRI Evolution gives us real-time insights and supports a high-performing, digital NHS estate.”
Phil Mitchell
Director of Operations
"Under extreme pressure, MRI delivered a reliable CAFM solution at speed, enabling NHS Nightingale North West to open on time and operate confidently during an unprecedented time for the UK and the world in general."
Clare Banks
Head of Business Change
Stay ahead of costs and compliance across healthcare estates with connected, automated FM
MRI Ask Agora embeds AI at the heart of your estates strategy, enabling predictive maintenance and compliance, automating routine tasks and helping you fix issues before they break, reducing manual workload and reliance on scarce engineering resources.
Drive smarter maintenance across healthcare estates with predictive AI and a proactive approach to asset management. Automate PPM scheduling and preventative work aligned to SFG20, HSG and NHS standards to improve performance, reduce risk and support better patient outcomes.
Track assets across their full lifecycle and optimise space utilisation across healthcare estates, using predictive insights to reduce downtime, reduce backlog maintenance and support compliance with SFG20 and statutory requirements.
Enable predictive compliance with automated inspections and digital certification, reducing risk, improving audit readiness and supporting accurate ERIC and PAM reporting, while easing pressure on scarce engineering resources.
Manage work from request to resolution across NHS Trusts with automated helpdesk workflows, contractor oversight and accreditation management to reduce penalties, improve operational efficiency and enhance patient and visitor experience.
Bring smart buildings together on one platform with centralised dashboards and reporting, using digital twin technology to visualise assets, predict maintenance and optimise performance.
Keep patients, visitors, staff and contractors connected across NHS facilities, streamlining communication, accelerating service delivery and improving collaboration and operational reliability.
Monitor SLAs and HTMs, track vendor performance and ensure timely responses aligned to SFG20, HSG and NHS standards, helping reduce backlog maintenance and improve service delivery.
MRI facilities management software is a digital IWMS platform designed for NHS Trusts to manage estates, assets, maintenance, compliance and operations in one connected system. It supports the digital transformation of healthcare estates.
It centralises hard and soft FM processes such as maintenance, asset tracking, compliance, work orders, and contractor management into a single platform, helping NHS estates teams operate more efficiently and with fewer disconnected systems.
MRI replaces fragmented legacy systems with a unified platform, removing data silos and improving visibility across estates operations. This helps reduce backlog maintenance, improve compliance, and support better decision-making.
Yes. MRI uses AI and analytics to enable predictive maintenance, helping NHS estates teams identify issues before they escalate, reduce equipment downtime, and improve operational reliability.
Yes. The platform supports compliance with NHS and healthcare standards by automating inspections, managing certifications, and improving audit readiness, while reducing manual compliance workloads.
Yes. It provides end-to-end work order management from request to resolution, including helpdesk workflows, contractor coordination, and SLA tracking to improve service delivery across NHS estates.
MRI improves efficiency by automating routine FM tasks, centralising data, enabling mobile working, and providing real-time dashboards that reduce manual admin and improve response times.
Yes. MRI is designed for large-scale NHS environments, supporting thousands of users, multiple sites, and complex estates operations with integrated FM, IoT, analytics, and reporting tools.
Healthcare facilities management software: connected estates vs legacy systems
| Capability | MRI Software | Typical FM software | Spreadsheets / legacy systems |
| Estates & facilities integration | Unified hard + soft FM across a single connected platform for NHS estates | Often split across multiple tools or modules | Fully disconnected systems |
| Planned & reactive maintenance | Automated scheduling aligned to NHS standards (e.g. SFG20) with predictive workflows | Basic scheduling, often reactive-led | Manual tracking and scheduling |
| Aset lifecycle management | Full lifecycle visibility with real-time tracking across estates | Partial visibility across systems | Fragmented or incomplete records |
| Compliance & audit readiness | Built-in compliance workflows aligned to NHS requirements (e.g. SFG20, HSG, ERIC reporting) | Partial compliance support, heavy manual input | High risk, manual audit preparation |
| Work order management | End-to-end digital workflows from request to resolution with contractor tracking | Core functionality but limited automation | Email/spreadsheet-based coordination |
| AI-driven estates intelligence & automation | AI supports predictive maintenance, automates routine tasks, and helps identify issues before failure | Limited AI adoption, mostly rule-based automation | Not available |
| Portfolio-wide visibility | Real-time dashboards across multiple sites, trusts, and asset types | Often siloed by site or department | No consolidated visibility |
| Energy & sustainability insight | Supports sustainability targets through connected estates data and usage insights | Limited reporting capability | Manual analysis only |
| Mobile workforce enablement | Full mobile access for engineers, contractors, and estates teams | Partial mobile functionality | Not available |
| Integration across systems | Connects estates, finance, asset, and compliance data into a single source of truth | Limited integrations between systems | No integration capability |
| NHS operational need | Best fit |
| Trusts modernising estates management | Integrated CAFM platform with AI and automation |
| Large multi-site NHS organisations | Enterprise-grade estates and FM platform |
| Small-scale or transitional estates teams | Legacy tools may still be used short term but lack scalability |
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