The Consumer Standards and Tenancy Satisfaction Measures: Your guide to achieving compliance with technology

A Landmark Moment for UK Housing – Awaab’s Law Phase 1 

Effective 27 October 2025, this legislation introduces strict legal timeframes for addressing serious hazards, including damp and mould, in social housing. 

This milestone underscores the urgency of tenant safety and compliance and aligns closely with the new Consumer Standards and Tenancy Satisfaction Measures (TSMs), reinforcing accountability across the sector. 

Stay ahead of compliance with MRI  

Our Social Housing Compliance Guide, launched 11 months ago, remains an essential resource for navigating these evolving regulations. It demonstrates how housing providers can achieve compliance with the right technology tools in place and explores how MRI Software’s suite of solutions supports all four Consumer Standards – including the requirements of Awaab’s Law. 

This guide has been designed to showcase the key features and functionality within MRI Software solutions that can directly service the requirements of the four Consumer Standards. 

Get your free guide

From real-time monitoring and automated workflows to tenant engagement tools, our technology helps you to respond quickly and effectively – keeping homes safe, healthy, and comfortable for the people who live in them. 

Fill out the form to receive the full Social Housing Compliance Guide directly to your inbox.