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The MRI H!GH 5: Weekly Property Management News
With all the various industry news publications out there, staying in the loop can be a daunting task. That’s why each week in the H!GH 5, we will be selecting the most relevant and important news articles in the property management and real estate industry. Check back every Friday for the latest list of top stories.
Here’s our list of top property management news articles for the week of April 17, 2016: 
- 11 New Retail Concepts Expanding in the U.S. (Author – Diana Bell, National Real Estate Investor)
Consumer and investor habits are changing, which means new trends are popping up around the country. International chains like Primark and Muji are making their way to the US due to their popularity overseas, as well as many other stores. Check out this list from Diana Bell of the top 11 new retail concepts in the US.
- Mall construction bucks trends (Author – Hugh Bailey, CTPost)
Many have said the age of the mall is over, but developers across the Connecticut region are saying otherwise. According to CoStar Group’s Ryan McCullough, productivity is good on about 80% of malls. Hugh Bailey reports on the variables that effect a mall’s success and growth.
- 18-Hour Cities And CRE Investor Interest (Seeking Alpha)
The top cities for big investors will now have to compete with “18-hour Cities.” These cities are those with a lower cost of living, but a booming economy. Though these cities have a lower cost for doing business, they also have a high risk of volatility. Read on to find out more of the pros and cons of investing in these second-tier cities.
- Why the Great Divide Is Growing Between Affordable and Expensive U.S. Cities (Author – Laura Kusisto, The Wall Street Journal)
Since the 1950s, US cities have added about 10,000 square miles per decade, but the divide between affordable and expensive cities in widening. Researcher, Issi Romem, calls this trend “expansive cities vs. expensive cities.” Laura Kusisto explains why this is happening and which cities will benefit from the change.
- Green Management Products Go Beyond Janitorial (Author – Carrie Rossenfeld, GlobeSt.com)
Sustainability is becoming more and more important to all industries, and service providers are picking up on that. GlobeSt.com sat down with Lynn Hulbert of BOMA to talk about what companies are doing to provide eco-friendly solutions for building owners and tenants. Read the interview here.
Tweet us your best high 5 at @mrisoftware !
MRI Clients Make the List – 2016 NMHC 50

Each year, the National Multifamily Housing Council (NHMC) publishes their ranking of the country’s largest apartment owners and managers. The report, rounding out its 27th year, provides a good benchmark for where the industry is going as well as the forecast for new trends. Based on the findings in the NMHC 50, the apartment industry (homes and properties) is soaring. According to the data, the number of renter households grew by 10.8 million in the past 10 years, and absorption of apartments has grown by 82%.
The fact that rentals are increasing means that the demand for ownership properties is decreasing. In fact, it is lower than it has been in nearly 50 years. This is driving developers and investors to put more energy into the multifamily sector, allowing the number of multifamily buildings with at least five units to reach its highest level in 28 years. NMHC attributes this growth to the multifamily industry’s strong fundamentals, which have attracted new players to the market.
The multifamily sector is growing rapidly and shows no signs of stopping. We are proud to see 22 MRI Software clients on the lists this year. Check them out below:
| Top 50 Managers | Top 50 Owners |
|---|---|
| Lincoln Property Company | Equity Residential |
| Equity Residential | AvalonBay Communities, Inc. |
| AvalonBay Communities, Inc. | The Related Companies |
| Asset Plus Companies | J.P. Morgan Asset Management |
| The Bozzuto Group | UDR, Inc. |
| The ConAm Group | Lincoln Property Company |
| UDR, Inc. | Forest City Residential Group, Inc. |
| The Related Companies | Prudential Real Estate Investors |
| Village Green | Morgan Properties |
| American Campus Communities | American Campus Communities |
| Forest City Residential Group, Inc. | Harbor Group International |
| Capstone Real Estate Services, Inc. | |
| The Lynd Company | |
| Morgan Properties | |
| The John Stewart Company | |
| Kettler Management | |
| ZRS Management, LLC | |
| Edgewood Management Corporation |
For a more in depth look at the 2016 NMHC 50, click here.
The MRI H!GH 5: Weekly Property Management News
H!GH 5 Friday- Week of 3.13.2016
With all the various industry news publications out there, staying in the loop can be a daunting task. That’s why each week in the H!GH 5, we will be selecting the most relevant and important news articles in the property management and real estate industry. Check back every Friday for the latest list of top stories.
Here’s our list of top property management news articles for the week of March 20, 2016: 
- Outlook Cools For Resi, CRE Pricing (Author- Paul Bubny, GlobeSt.com)
Although RESI (Real Estate Sentiment Index) decreased 4.4% from Q4 in 2015, it expects growth in purchase transaction volumes over the next year for all sectors. This report is based on a quarterly survey of independent title agents that do business with First American. Paul Bubny breaks down the details of the report.
- Renewals Reach 10-Year High (Author- Paul Bubny, GlobeSt.com)
Apartment renewal rates were up to 55.1% in February, even though rent continues to increase. This leads the industry to believe that affordability is not a concern among renters of market-rate, professionally managed apartments. Paul Bubny explains the factors that may be leading to this trend.
- Which Came First: Target Or Higher Valuations? (Author- Carrie Rossenfeld, GlobeSt.com)
A recent report by RealtyTrac reveals that homes near Target stores have higher valuations than homes near Walmart stores. GlobeSt.com sits downs with RealtyTrac’s VP, Daren Blomquist, to find out why this is true and what it means for the real estate market.
- How HUD Is Making Things Easier For FHA Lenders (Author- Bradley Fountain, GlobeSt.com)
After updating the Multifamily Accelerated Processing (MAP) guidance, HUD has made it easier to access funds for the development and financing for affordable housing. The changes pertain to the underwriting requirements of environmental risk, radon, reduction in energy expenses, and accessibility. Bradley Fountain highlights the 6 key changes in this article.
- Creative Tech Tenants Impact Leasing Activity Across The Nation (Author- Carrie Rossenfeld, GlobeSt.com)
Creative tech spaces are starting to spill out of Silicon Valley and into other markets. Although San Francisco is still the tech hub, the East Coast is experiencing growth due to tech tenants, especially Manhattan. Carrie Rossenfeld explains the “tech effect” and what the future holds for this sector.
Tweet us your best high 5 at @mrisoftware !
Next Generation: How to Attract and Keep Millennial Renters
The following is a guest blog post from Abodo:
In recent months, many have suggested that homeownership may be the more budget-friendly option for Millennials. But, with increasing rents and student debtto service, it seems as if that down payment has become one of the biggest hurdles to homeownership for this demographic. Even as wages begin to improve, many Millennials still find themselves unable to commit large amounts of their income to saving for such a significant purchase.
While the U.S. median house price is $292,000, a buyer’s preferred city may make that significantly higher. For many renters, the idea of moving from their amenity-filled rental into a home that might be a bit worse for the wear is not appealing. So what are Millennials looking for in a home?
Getting to Know Millennials
It is important to note that this is a generation that has grown up with mobile-connected devices and pervasive social media, as well as an increasing sense of community. These are a generation of individuals who are comfortable publically sharing their daily activities, prefer to eat out, love their pets and rarely write a check. That social media aspect also means they are always connected, talking about their experiences with brands, products and services.
Tech is in their DNA, as evident in their continuous reliance on their smart phones. According to a 2014 Nielsen report, over 85% of this group own smartphones – compared to 71% of the general population, which enable them to do many daily activities with the tap of an app. With this love of technology, renters see their homes as an extension of their connectivity and demand environments that satisfy their need for fast, untethered internet access. But this reliance on technology is balanced by a strong craving for valuable personal and social experiences. So how can your reach your audience?
Connecting with Prospective Millennial Renters
Targeting your marketing to Millennials means reaching out to them where they search, via their smartphones and social media. Therefore, you want to take advantage of opportunities to get your message into these channels, using websites and mobile apps that cater to this young demographic. Additionally, your listings need to target this very visual generation with compelling property, unit and floorplan images. Immersive listings, such as those including 3D walkthroughs of your community, are more likely to convert a prospect into a customer.
Communication style is also important. Millennials favor authenticity and plain talk over salesmanship. A rental listing that appears to overstate the quality or amenities of a property can be a turnoff to prospects and cause lower conversion rates for your listing online and during a unit showing.
Convenience is also critical, so consider making rent payments and applications as simple as possible. Since these renters tend to avoid traditional checkbooks, think about adding electronic methods of rent payment, including ACH, credit or debit card. Other processes that can be put online include rent reminders, service notifications and maintenance orders, essentially providing a 24/7 leasing office for your potential and current residents.
Compelling Amenities for Millennials
According to a 2015 Millennial Renter Survey by ABODO, young renters are most likely to seek common amenities such as ample parking, in-unit laundry and utilities included. Beyond the basics, there is a strong interest in controlled building access, easy access to public transportation and outdoor unit space, including balcony, deck or patio.
Millennials are often willing to forgo larger living spaces, in favor of social gathering places within their complex. Outdoor space is key, especially in urban settings. Roof-top gardens, spaces for grilling, entertainment areas and quiet areas for reading and meditation are all part of a sense of community.
Consider that share community space will also be a draw, so find those areas that can become cozy places to gather. These gathering places can also be flex-use spaces transformed from social spaces into yoga or fitness areas by simply moving furniture around. For a relatively low cost, you can bring in local yoga or fitness instructors to lead weekly or monthly classes.
Signaling your community’s attention to detail can be quite cost-effective. For example, adding USB charging stations in common areas, such as the kitchen, bedroom and living room can add a measure of convenience and provide an enhanced customer experience. It might seem like a small thing, but it can have a big impact. Fast internet speeds throughout the community, as well as quality cell reception that can be improved with hardware on the premises, are also big pluses.
Finally, remember that the outlook for purchasing will continue to remain financially challenging for this group. Therefore, make your community tech-friendly and open to gathering and socializing. By doing so, you will be able to offer more than your competition to these potential residents and make them current members of your community.
About the Author
Michael Taus is the Head of Growth at ABODO, an innovative apartment search platform that caters to college students and young professionals. When he’s not thinking about how to make renting easier for Millennials, he enjoys exploring the great outdoors with his wife and daughters.