News

May Updates from Palace Support

Palace Support Tech Tip “Why is my invoice not downloading to Palace via Document flow?” A good area to check is the Approval Log in the Document flow area as at times another user may have approved and processed the invoice. This log will report on the who and when this was done. Another option … Continued

May Updates from Palace

Mayday, Mayday, we’re nearly halfway there! What can you catch with your eyes closed? … A cold As we turn up Bon Jovi and gear up for the halfway mark of 2022, the air starts to get a little cooler and the tissue boxes get stocked up, but one thing remains warm and toasty… Our … Continued

The Phone vs Ticket Debate for Getting Support

This is an ongoing debate, why is there not an option to call support? Why do we have to put in a ticket? Let’s first go back to why we turned the phones off in the first place. You could call support but you would end up in a queue and have to wait sometimes … Continued

Mandy’s May Update | Palace

Message from the Desk of Mandy May already, and still so warm that I think we are going to get a shock when winter hits. We have been very busy here at Palace with a few changes, as you would have heard Michael Abbott has decided to step out to new pastures. Since selling to … Continued

MRI Palace Invoice Flow

Email your invoices to MRI Palace & Invoice Flow will automatically assign them to the correct properties. Palace Invoice Flow is the new AI solution for invoice automation. It enables you to automate the manual mundane tasks of data entry so you have time to focus on higher-value work. It is a highly accurate data … Continued

Coffee Pod | Who is the Landlord?

David and Mandy set the record straight on who really is the landlord in the Tenancy Act. Is it the property manager or the property owner? Also, learn what the responsibilities are of the property management company.

MRI Software Wins 2022 Top Workplaces Culture Excellence Award

Real estate software firm earns national recognition for Work-Life Flexibility Solon, Ohio – April 29, 2022 – MRI Software, a global leader in real estate solutions, announced that it has earned the 2022 Top Workplaces Culture Excellence recognition for Work-Life Flexibility. Issued by Energage, the research company with more than 16 years of experience surveying … Continued