Features

Payment processing

Allow tenants and residents to self-serve on payment information, and link with the best property management systems to achieve one set of property income data.

Facilities management

Deal with the number-one reason for tenant/resident dissatisfaction by utilising an easy-to-use maintenance notification tool.

Community and buildinng management

Send notifications on amenities and events, take registrations and payments, plus provide building news and live local area updates.

Information availability and document storage

Reduce time spent on queries by allowing users 24/7 access to tenancy documentation, plus relevant building detail.

Online portals that integrate with your property management solution

Your commercial and residential tenants live their lives on mobile devices. We’re here to help you adopt the technology to meet their demands while also making your property operations more efficient. Through the self-service portal, residents can engage with leasing staff, make maintenance requests, pay their rent, and even renew their lease online.

Commercial tenants want the same conveniences, and online payment capabilities will make life easier for them while also improving your cash flow. Tenant portals are a part of MRI’s comprehensive property management suite, which allows you to manage leases and building operations, while providing secure access to relevant property data.

Advantages

  • Increase occupancy rates and maximise your operating income.

  • Improve tenant satisfaction with a modern, online experience and 24/7 access.

  • Empower more communication between landlord and tenant/resident.

  • Enhance your brand with an online presence.

  • Gain insight into tenant/resident trends, and build solutions accordingly.

  • Utilise electronic payment functionality, online sales reporting and self-service account management.

  • Collect pre-tenancy funds and use integrated electronic signature functionality for resident on-boarding.

  • Manage amenity bookings, concierge services and parcel handling.

Find out more

If you would like to find out more about our resident and tenant portals, please get in touch today.