Housing Management

Create thriving, safe and connected communities

MRI’s Housing Management and Community offering is more than just a housing management system.

Our solutions are designed to connect your organisation across your valued workforce, enabling successful mobile working whilst remaining fully integrated to back-office systems. We help to to connect your organisation to your customers, with services such as Mutual Exchange via MRI HomeSwapper and customer self-service.

We believe our housing management and community solutions can play a vital role to build stronger and safer communities; by safeguarding against anti-social behaviour and domestic abuse or preventing homelessness. MRI social housing is here to help with purpose built, sector-specific software.


Customer-centric housing management systems

Designed with the customer in mind, to drive better customer service and a more efficient user experience.

Safe-guarding solutions to support customers and communities

Solutions to help landlords to meet their commitment to families and individuals.

Open & connected platforms for easy reporting

We build on open and connected platforms, leveraging data across your solutions, for a complete, accurate view and ease of reporting.


  • Choice of best-fit housing management systems to suit any size organisation.

  • Simplified service charge processes, for accurate, transparent and fair billing to customers.

  • Mobile working made easy, offline (where needed) and linked to your back-office systems, allowing your housing officers or engineers to get more out of their day.

  • Solutions to support society’s more vulnerable, with track and report management for anti-social behaviour and domestic abuse cases.

  • Homelessness prevention solutions, supporting local authorities with their statutory duties as outlined in the Homelessness Reduction Act.

  • We offer the UK’s biggest mutual exchange service, used by over 500,000 social housing customers, from across 440 housing providers.

  • Our solutions help you to stay GDPR compliant.

Housing Management

How we can help

Housing Management System

A comprehensive solution for the key business-critical processes delivered by social housing providers.


Making life easier for social housing teams, enabling field-based staff to work effectively ‘on-the-go’.

Rough Sleeping, Homelessness, Housing Register and Allocation Support

MRI Housing Jigsaw combines practical support and advice with easy-to-use software, allowing local authorities and registered providers to meet legal obligations.

Housing Service Charges

Simplifies your service charge processes to deliver accurate and transparent billing, better budgeting and enhanced reporting.

Housing Analytics

A complete range of solutions including income analytics for arrears management, tenancy analytics for early intervention and tenant sustainability as well as tools to assist with debt recovery and pre-tenancy checks.

Anti-Social Behaviour & Domestic Abuse

A web-based application that allows those working in our communities to monitor, record and track Anti-Social Behaviour, domestic abuse and other tenancy breaches.

Let's Connect

Social Housing

Find out more about MRI’s range of technology solutions designed specifically for social housing providers.

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Find out more

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