Category: Resident Management

Renting an apartment often comes with more financial scrutiny than many renters expect – especially in a large city with high housing costs. Even if you can comfortably afford rent, you may still be asked to provide a guarantor as part of the a…

Real estate bonus depreciation has become one of the most valuable tax incentives available to property investors. By allowing an immediate deduction of a large portion of eligible asset costs, bonus depreciation on real estate provides a powerful wa…

There’s no doubt about it. Customer service is crucial to every successful business. Real estate is no exception. By delivering the best possible service to your customers, you can: Increase tenant retention and occupancy rates. Reduce the likelihoo…

I recently came across a blog post entitled “Property Management 101: Do Not Use Chicken Wire to Collect Rent Checks” written by Trevor Henson which described a property where they had a drop box which was made of chicken wire and hence full of holes…

Among all the things Disney is known for, their brand loyalty is notorious. In fact, first time Disney theme park visitors have an average return rate of 70%! But what makes a visit to Disneyland or Disney World so special? Perhaps the answer can be …

Most businesses are either finished with their budgeting and planning for 2014 or they are in the midst of the final stages, but just as if you were packing for a long trip out of town you want to check and make sure you haven’t forgotten anything. T…

Although most residents are willing to pay a security deposit at the beginning of their residence, during move-out time clients often expect the deposit to be refunded in full, regardless of the amount of damage they’ve caused to the unit. In f…

Are your tenants constantly dry coughing, dizzy, or complaining of headaches?  Is there a specific conference room or area that always causes a scratchy throat? Although most people will fall ill at some point in their lives and need to take a sick d…