News, views and industry trends

Smart home technology is becoming a must-have in modern rental properties. Multifamily automation is transforming property management by integrating advanced technology to reduce manual workloads, increase efficiency, and improve tenant satisfaction.…

Workspaces have changed dramatically in the last two decades. Once dominated by cubicles, private offices, and rigid seating plans, the modern office now embraces flexibility, hybrid working, and employee experience as central pillars of workplace de…

Fraud and bad debt are no longer occasional headaches for multifamily operators—they’ve become persistent operational challenges. According to a new research report from the National Apartment Association (NAA), sponsored by MRI Software, the rental …

From predictive maintenance schedules that prevent costly downtime to intelligent chatbots that support on-the-ground engineers, AI is already reshaping how FM teams operate.  As I shared in our AI Week session, “Proactive Payoffs: How AI Delivers Sa…

The real estate sector has undergone a rapid digital transformation in recent years, with PropTech becoming a core driver of efficiency, transparency, and smarter decision-making. From AI-driven forecasting to automated lease management, technology i…

Facilities and property managers deal with a wide range of maintenance tasks, but few are as urgent or high-stakes as emergency maintenance. This type of repair work is triggered by critical failures or safety hazards that demand immediate attention.…

“Everything felt routine—until we realized we had unknowingly signed up for another year… at a price we never agreed to.“  The Setup: A Lease on Autopilot When the lease first began, it was meant to be temporary—a flexible space during a …

Space is one of the most valuable assets in any organization, but it’s also one of the most underutilized. From empty desks to overcrowded meeting rooms, inefficient space allocation leads to higher costs, reduced productivity and poor employee exper…