Resources

Property Management is an industry where customer service is key, and a big part of your working day revolves around effective communication. Knowing how to communicate with your landlords and tenants effectively is essential, building those relation…

It’s easy to get caught up in your day to day tasks, thinking that everything is under control but often, when we dig deeper, we uncover areas that can be easily overlooked. In this webinar, we teamed up with Real+ to help you improve, refresh and re…

Watch this video featuring Darren Hunter and Deniz Yusuf of Inspired Growth Training and learn; how to successfully increase your fees and still retain your customers. After 16 years specialising in fee maximisation across Australia, New Zealand and …

Today’s hyper-connected world has changed the way customers interact with real estate businesses. With about 10 million Australians searching for real estate questions on a monthly basis online, it has now become essential for agencies to creat…

Does the thought of Trust Accounts scare you?  As a property manager, managing a real estate trust account is one of your responsibilities but it doesn’t have to be such a daunting affair. In this eBook, learn Trust Accounts basics and best pra…

In recent years, business leaders have put the spotlight on Customer eXperience (CX), acknowledging that for businesses to survive, they must meet the rapidly changing customer expectations, and even more so, be able to predict their every need. So, …