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Efficient real time data sync - properties, owners, tenants, property managers, service providers, account codes and general ledger codes.
Account and invoice push back - no more manual entry of invoices that have been received from service providers - this process is automated.
Deep integration with single sign on - everything happens inside your MRI solution so no need to login to different screens and browsers.
Benefit from 40 years of robust and compliant trust accounting experience. Take comfort your data is safe from theft or loss on our Microsoft Azure platform.
Easy for property managers
Property management and maintenance can be a difficult and time-consuming task. Maintenance management related tasks can easily take between 30 and 60% of your day. Multiple phone calls, voicemails, telephone tag between your service providers, owners and tenants – it often feels like you will never get to the bottom of these tasks, and this is on a good day. That was until now.
MRI Maintenance Plus adds all the stakeholders in the maintenance workflow in one place so there is nothing that is lost and there is no need to have any off-platform communications. Everyone is updated in real time with push notifications delivered directly to their mobile devices or they can use the web portal as well.
Features for property managers
Easy for property owners
As a property owner it is great to be kept up to speed on the maintenance of your investment property. With MRI Maintenance Plus, Owners will be automatically linked to the property through the application. If there is an owner approval threshold, the property manager can seek Owner approval before receiving quotes, after receiving quotes or at any time – all from the palm of your hand.
Once a maintenance job is completed all parties will receive a push notification, so everyone knows when the task is completed. You can also see the full maintenance history of the property. As an industry first, you can even present the property maintenance history to a vendor at the time of sale to show the maintenance activities completed at the property and when they were completed in case of any warranty issues that may arise. Visibility, transparency and accountability for every investment property.
Some great features for Property Owners
Easy for tenants
MRI Maintenance Plus has simplified the way maintenance requests are logged. Tenants can simply download our app so they can log jobs in less than 60 seconds. Attach pictures and videos of the issue so the property manager can see the problem and action it with a minimum of fuss. The Tenant will be kept up to date with approvals for the job and can even schedule a time with the service provider that best suits them via the in-app calendar. Once the service provider is on the way Tenants receive a notification, map tracking and ETA so they can be there when they are needed rather than spending time waiting around. Once work is completed, there is a feedback system to rate the work and service provider.
If a Tenant needs to book a plumber, cleaner, a gardener or they have locked themselves out – they can use the same app to post jobs for the property, or any property for that matter using the same great tools.