Award-winning, and still improving
MRI has been recognised across the industry for innovation and customer support.
Engage CRM keeps evolving through regular releases, innovation webinars and customer feedback.
Trusted by agencies across Australia and New Zealand
You're in good hands with MRI Software
78000+
Users across ANZ
6000+
Agencies supported
50+
years serving real estate
Everything your agents need to move opportunities forward
The intelligence behind a more connected agency
AI PRODUCTIVITY
Make AI part of every workflow
Use AI to take care of everyday CRM work, reduce admin and help agents spend more time focused on clients and opportunities.
- AI Assistance: Get help with everyday CRM tasks and content creation.
- AI-Powered Prospecting: Use AI to help identify where to focus prospecting efforts.
- AI Automation: AI handles routine actions for agents.
- AI Scheduling: Easily manage appointments and your day.
- AI Coaching: Give agents guidance and support to help them work more effectively.
PROSPECTING & DATABASE
Turn your database into your next listing opportunity
Know who to target, when to follow up and where your next opportunity could come from. Brings your prospects and leads together so agents can focus on the right conversations.
- Visualise Your Pipeline: See prospects and opportunities in pipeline, Kanban and map views.
- Smarter Segmentation: Segment opportunities by temperature, timeline, tags and lead stages.
- Targeted Prospect Lists: Build targeted prospect lists for more focused follow-up.
- Capture Every Lead: Capture enquiries and leads from portals and connected third-party sources.
- Track Potential Commission: Filter opportunities and view estimated commission by pipeline stage.
CUSTOMER INTELLIGENCE
Give agents the customer insight they need
Bring customer interactions, activity, preferences and behavioural signals together in one place. Give agents the context they need to prepare for conversations, identify opportunities and understand what to do next.
- Contact Intelligence: Give agents a clearer picture of each contact and the information that matters.
- Customer Activity Insights: Understand customer interactions and activity to help determine what to do next.
- Enhanced Buyer Matching: Connect buyers with relevant properties and uncover opportunities within your database.
AUTOMATION & CONNECTED WORKFLOWS
Keep every opportunity moving
Automate repetitive work, from enquiry handling and follow-up to everyday administration, while keeping conversations, appointments, tasks and opportunities connected so teams always know what needs to happen next.
- Automated Follow-Up: Automate SMS, email, tasks and prospect follow-up.
- Follow-Up Actions: Keep prospects moving with consistent, timely follow-up.
- Task Management: Keep actions organised so important tasks and follow-ups don't get missed.
MOBILE PRODUCTIVITY
Your CRM goes wherever your agents go
Keep prospecting, follow-ups and opportunities moving while you're out of the office.
- Mobile & Desktop Access: Access prospects and pipeline information from mobile or desktop.
- Follow-Up & Pipeline: Manage follow-ups and pipeline on the move
- Lead & Transaction Management: Action leads and progress transactions while working away from the office.
A platform that keeps getting better
MRI Engage CRM benefits from ongoing product investment, with regular releases, innovation updates and customer feedback helping the platform evolve alongside the needs of estate agencies.
Product Releases
Innovation Webinars
Customer Input
Agencies like yours are already seeing the difference
Hear how agencies use Engage CRM to scale, save time and deliver a more consistent service.
CRM at the centre of your customer relationships
Connect MRI Engage CRM with the wider MRI Engage portfolio to support the customer journey from initial enquiry and marketing through to digital agreements.
MRI Engage Assist
Engage prospective customers and capture useful context before agent follow-up.
MRI Engage Market
Support agency and property marketing across Web, Social, Proposals and Design.
MRI Engage Secure Sign
Prepare, send and track relevant documents through a digital signing experience.
