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A great first response sets the opportunity in motion.

Every Enquiry Answered. Every Opportunity Advanced.

MRI Engage Assist
ENGAGE

Start the conversation immediately

MRI Engage Assist helps prospective buyers and sellers continue the conversation when an agent is unavailable. Through natural-language interactions on the agency website, it can answer routine questions and guide the enquiry forward, giving prospects a useful next step instead of leaving them waiting.

  • Website conversations
  • Routine enquiry responses
  • Around-the-clock engagement

MRI Engage Assist
QUALIFY

Understand intent before asking questions

MRI Engage Assist gathers information through the conversation to help identify what the prospect is trying to achieve. A buyer may be looking for a matching property, while a seller may be signalling an appraisal opportunity. The agency receives more useful context before the human conversation begins.

  • Buyer enquiry qualification
  • Seller enquiry qualification
  • Lead intent and context capture

MRI Engage Assist
PROGRESS

Turn conversations into opportunities

MRI Engage Assist helps progress useful enquiries towards the agency team. Property matching can support buyer conversations, while seller enquiries can surface potential appraisal opportunities. The purpose is not to replace the agent, but to help the agent enter the conversation sooner and with more relevant context.

  • Property matching
  • Appraisal opportunities
  • Agent follow-up context

 

Sales opportunities can cool while buyers and sellers wait for the first response

Enquiries can arrive while agents are at appraisals, buyer appointments, open homes or outside office hours. Without a useful response, prospects may wait, repeat information or move on before the agency understands the opportunity.

MRI Engage Assist helps begin the conversation sooner and prepare agents for a more informed follow-up.

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Less delay. More useful sales conversations.

MRI Engage Assist

Faster engagement

Begin buyer and seller conversations when the enquiry arrives, even when the sales team cannot respond immediately.

MRI Engage Assist

Better follow-up context

Gather relevant information before the call so agents can begin with a clearer understanding of prospect intent.

MRI Engage Assist

More agent focus

Reduce time spent on repetitive first-response questions and keep agents focused on advice, relationships and progressing opportunities.

The AI engagement layer within MRI Engage

MRI Engage Assist handles initial engagement and qualification, connecting into the wider MRI Engage journey from first enquiry to signed agreement.

MRI Engage CRM
Manage relationships, opportunities, activity and follow-up in one clear place.

MRI Engage Market
Support agency and property marketing across Web, Social, Proposals and Design.

MRI Engage Secure Sign
Prepare, send and track relevant documents through a digital signing experience.

MRI Engage Assist

Never let opportunity wait

From first enquiry to informed agent follow-up

  • Engage prospective buyers and sellers when they enquire
  • Gather intent and qualify the opportunity through conversation
  • Help agents follow up with more relevant context

Frequently asked questions:

What is MRI Engage Assist?

How does MRI Engage Assist help buyer enquiries?

How does MRI Engage Assist help seller enquiries?

Does MRI Engage Assist replace the agent?

How does MRI Engage Assist connect with MRI Engage CRM?