Innovating strata management: automate compliance & scale operations with AI

Strata and body corporate management is evolving rapidly. With increasing compliance requirements, growing client expectations, and the pressure to deliver more with less, traditional manual processes simply can’t keep up. Enter Artificial Intelligence (AI) and automation, technologies that are transforming the way strata managers work.

This blog explores how AI-driven solutions like Merlo AI, fully integrated with MRI Strata Master, can help you automate compliance, streamline operations, and scale your business without adding headcount.

Contents:

• The challenges of modern strata management
• Why automation and AI are game-changers
• Introducing Merlo AI: built for strata and body corporate
  • Key features of Merlo AI
• Benefits of AI, driven compliance and operations
• How Merlo AI integrates with your existing tools
• Security and compliance at the core
• Future-proofing strata management
• Conclusion
• FAQs

The challenges of modern strata management

Managing strata properties involves juggling multiple responsibilities:

• Compliance coordination across different jurisdictions.
• Scheduling AGMs and meetings for numerous committees.
• Inbox overload, with levy notices, maintenance requests, and client queries.
• Manual data entry and repetitive admin tasks.

These challenges often lead to inefficiencies, staff burnout, and missed opportunities for client engagement. The question is: how do you overcome these hurdles without inflating costs?

Why automation and AI are game-changers

Automation and AI are no longer optional; they’re essential for competitive strata management. By leveraging AI:

• Reduce admin workload by up to 70%.
• Improve compliance accuracy with automated checks and reminders.
• Enhance client experience through faster response times and proactive communication.

As Sam Cochrane, MRI Software Strata Specialist, explains:

AI isn’t about replacing people; it’s about freeing them to focus on what matters most, building relationships and delivering exceptional service.

Introducing Merlo AI: built for strata and body corporate

Merlo AI is a productivity automation tool, built for strata and body corporate management. Designed to save time and reduce admin workload, Merlo AI helps your team focus on strategic, high, value tasks.

Key features of Merlo AI

• Automate daily admin – Cut through inbox clutter, automate levy notices, streamline meeting scheduling, and simplify compliance coordination.
• Free up your team – Shift staff time from repetitive tasks to meaningful client and business work.
• Work with tools you already use – Seamless integration with MRI Strata Master, Microsoft 365, HubSpot, Salesforce, and more.
• Stay secure and compliant – Built with enterprise, grade security and privacy protections.
• Strata, specific intelligence – Purpose, built for strata and body corporate, with no training or setup needed.

As Sam Cochrane adds:

Merlo AI is not just automation, it’s intelligence tailored for strata. It understands your workflows from day one.

Benefits of AI, driven compliance and operations

Implementing Merlo AI delivers tangible benefits:

• Time savings: Automate up to 70% of admin tasks.
• Cost efficiency: Scale operations without increasing headcount.
• Compliance confidence: Reduce risk with automated reminders and documentation.
• Employee satisfaction: Free your team from repetitive tasks, improving morale and retention.

How Merlo AI integrates with your existing tools

Merlo AI works seamlessly with:

• MRI Strata Master for core strata management.
• Microsoft 365 for email and calendar automation.
• CRM platforms like HubSpot and Salesforce for client engagement.

This means no disruptive system changes, just smarter workflows.

Security and compliance at the core

Data security is non-negotiable. Merlo AI is built with:

• Enterprise, grade encryption.
• Privacy protections aligned with industry standards.
• Full control over your data, ensuring compliance with local regulations.

Future-proofing strata management

AI is not a trend, it’s the future. By adopting Merlo AI today, you position your business to:

• Handle growing portfolios without increasing costs.
• Deliver superior client experiences.
• Stay ahead of compliance changes effortlessly.

Conclusion

Strata management doesn’t have to be overwhelming. With Merlo AI, you can automate compliance, scale operations, and empower your team to focus on what matters most.

Ready to work smarter, not harder?

Download the Merlo AI data sheet and discover how automation can transform your strata management, or alternatively please click here to request a custom demo.