News, views and industry trends

If you’re running a real estate agency, you’ve probably wondered how you can create more property management leads for your business. Finding leads can be difficult depending on a variety of circumstances. Your business may be in a market that doesn’…

There’s no doubt about it. Customer service is crucial to every successful business. Real estate is no exception. By delivering the best possible service to your customers, you can: Increase tenant retention and occupancy rates. Reduce the likelihoo…

Many say Build to Rent is in its infancy in Australia, a pipe dream not ready to be taken seriously by this generation of residential property professionals. Yet recent reports show the new residential asset class expanding much faster in Australia t…

With a growing build-to-rent sector and an estimated $10Billion pipeline, purpose built rental apartments will change how spaces are designed, developed, owned and how engagement with tenants is managed. At MRI Ascend APAC, industry experts John Minn…

Whether you’re running a business or managing a personal portfolio of properties, managing the books is a critical part of property management. Property management accounting has many similarities to general accounting. One of the key differences, ho…

Late rent payments can significantly affect a property’s cash flow. If a portion of your tenants are habitually late at paying their monthly rent, you may have trouble paying your bills and covering expenses. Which will soon have serious implications…

As a property manager, there’s no question that you need systems in place which can help you stop renter scams before they happen. After all, whoever originated the phrase “there’s no such thing as bad publicity,” clearly never saw their property ass…

Imagine, for a moment, that you’re a tenant. You’ve gone to pay your rent – a few days early – only, you’ve mistyped your password and been locked out of your account for the next week. It’d be worrying, right? Already, you’d be spiraling…