News, views and industry trends

In the spring of 2021, the commercial real estate sector looked ahead to a bright future as the global vaccine rollout was underway, and businesses everywhere considered how best to bring their employees back into the office. But just as all things i…

As customers demand more direct engagement with businesses they associate with, Voice of Customer (VoC) programs have become part of the core business strategy for many organisations. VoC programs are also starting to gain traction in the real estate…

The International Financial Reporting Standard (IFRS 16) came into effect in January 2019, significantly changing lease accounting practices by requiring everything from a real estate lease to a car lease to a fax machine lease to be holistically eva…

It’s been an unprecedented year. You have faced down new challenges, adapted to new working practices and tried to plan for the unplannable – all under the constant pressure of finding ways to control or even drastically cut expenditure. In the recen…

It’s been a year of change, challenge and uncertainty. Every segment of the APAC property sector has felt the impact of the COVID-19 pandemic, with massive shifts in the way people interact with real estate. From the initial complete shutdown of the …

In March 2020, when the pandemic hit and a state of emergency was declared, a large portion of the workforce, especially office-based staff, decamped and quickly transitioned to working from home. Business processes pivoted to embrace paperless proce…

If you handle property accounting for commercial real estate, particularly involving retail or office tenants, you’ve probably run across the challenge of managing real estate expense recoveries. These expenses don’t fit nicely into your well-organiz…

Retail property management is as much to do with people as it is with bricks and mortar. That’s why understanding customer buying habits in detail is needed for retail property investors and their tenants to remain profitable.