News, views and industry trends

Fraud and bad debt are no longer occasional headaches for multifamily operators—they’ve become persistent operational challenges. According to a new research report from the National Apartment Association (NAA), sponsored by MRI Software, the rental …

From predictive maintenance schedules that prevent costly downtime to intelligent chatbots that support on-the-ground engineers, AI is already reshaping how FM teams operate.  As I shared in our AI Week session, “Proactive Payoffs: How AI Delivers Sa…

“Everything felt routine—until we realized we had unknowingly signed up for another year… at a price we never agreed to.“  The Setup: A Lease on Autopilot When the lease first began, it was meant to be temporary—a flexible space during a …

Space is one of the most valuable assets in any organization, but it’s also one of the most underutilized. From empty desks to overcrowded meeting rooms, inefficient space allocation leads to higher costs, reduced productivity and poor employee exper…

Multifamily real estate investing has surged in popularity, and for good reason. Rental demand continues to grow as more people look for flexible, affordable housing options, making multifamily properties a smart choice for investors. With multiple i…

Crime is a major concern for multifamily property owners, especially in urban apartment communities where security challenges are more common. A single security breach can result in financial losses, property damage, and tenant dissatisfaction. Inves…

As organizations move from simple energy savings tips to more sophisticated strategies, energy management systems (EMS) have become vital additions to many businesses’ technology stacks. These systems not only help reduce operational costs but also e…

“One minute it was there. The next, it had simply vanished—along with our peace of mind.”  The Setup: Portfolio Acquisition Woes  When our company acquired a new portfolio, we expected the usual growing pains—integrating systems, streamli…