JLL optimises performance across its portfolio with MRI Software’s open system
JLL, a global real estate giant with a multi-generational legacy, operates in 80+ countries, with a 100,000-strong workforce and annual revenues exceeding $20 billion. Renowned for diverse services, JLL’s digital-first approach enhances internal efficiency and enriches client services through investments in advanced property technologies.
Business Challenge
Led by its business technology team in Asia Pacific, JLL has been tasked with overcoming legacy tech issues, increasing data visibility, streamlining workflows, optimising service delivery, strengthening investment management capability and driving innovation within a large and complex regional portfolio.
Solution
In collaboration with MRI Software, JLL established a dynamic and adaptable technological framework, characterised by openness, integration, and customisability. At the heart of this ecosystem are MRI’s Property Management X, Evolution, and Investment Management solutions, strategically positioned to amplify visibility across applications and financials. This innovative approach is designed to cater specifically to the diverse needs of different regions and countries, ensuring a tailored and responsive technological infrastructure for JLL’s operations.
This ecosystem boosts efficiency by seamlessly sharing data across different solutions. The efficiencies embedded into our operations translate into tangible business value for a company of our size and allows us to operate with fewer users than many other organisations might need to achieve similar results.
– Paul Faulkner, Head of Business Technology Asia Pacific, Property & Asset Management, JLL
Business Impact
Working in partnership with MRI Software, JLL created an open, integrated and customisable technology ecosystem with MRI’s PMX, Evolution and IM solutions at the core, enhancing visibility across applications and financials and catering to the specific needs of various regions and countries:
Enhanced Business Intelligence Integration
Seamlessly integrated data flow into the BI layer for uniform reporting, ensuring consistent operations and enhanced data visibility.
Revamped Investment Management Systems
Transformed traditional legacy systems into a user-friendly platform with robust integration capabilities, fostering a sophisticated approach.
Streamlined Internal Processes and Workflows
Implemented innovative tools, driving efficiency improvements and ensuring optimal resource utilisation in streamlined internal processes.
Operational Efficiency and Cost-Effectiveness
Realised operational efficiencies, requiring fewer users for achieving outcomes, resulting in cost-effectiveness and resource optimisation.
Improved Vendor Management and Compliance
Automatically updated system data for real-time adjustments, significantly improving vendor management and ensuring adherence to compliance standards.
Efficient Onboarding and Centralised Operations
Implemented system-driven processes connecting with multiple server-side systems, enhancing onboarding efficiency for new employees, and centralising operations for increased efficiency, particularly in functions like lease administration.
Ready to learn more? Contact us and book a demo.