From Hours to Minutes: How MRI Agora Insights Saves Mack Hall Real Estate Time and Money

Mack Hall Real Estate has built a strong reputation for excellence in Western Australia’s property market. The agency needed a more efficient way to track sales, commissions, and agent performance without relying on cumbersome Excel spreadsheets. Since implementing MRI Agora Insights, the team has gained instant access to critical sales data and sales reps performance, saving up to two hours per week, reducing errors in commission payments, and improving budgeting accuracy.

The Problem

Before adopting MRI Agora, Mack Hall Real Estate faced several operational challenges:

• Manual processes: Sales and commission tracking relied on multiple Excel spreadsheets, increasing the chance of human error and inefficiencies.
• Financial risk: Errors in commission calculations could lead to discrepancies worth thousands of dollars.
• Limited visibility: Agents and managers lacked real-time insights into sales performance and targets.
• Time-consuming reporting: Staff spent significant time consolidating data, adding up to two extra hours of work per week.

The Solution

By transitioning to MRI Agora Insights, Mack Hall Real Estate introduced a structured and automated approach to sales tracking:

• Centralised data management: Agora Insights replaced Excel spreadsheets with an integrated system, cutting down on manual errors.
• Real-time insights: Sales reps can now access live performance data and track their progress instantly from their mobile devices.
• Graphical reporting: Clear visual representations of sales figures allow for quicker and easier decision-making.
• Streamlined budgeting: Sales managers can now set and review budgets every three months, improving financial planning.

The Benefits

Since implementing MRI Agora Insights, Mack Hall Real Estate has seen significant improvements:

• Saved time: Staff recover up to two hours per week previously lost to manual data entry.
• Increased accuracy: Automated calculations eliminate costly commission errors, ensuring fair and precise payments.
• Better performance tracking: Sales reps can instantly compare their performance against peers, keeping them motivated and focused.
• More informed decisions: Data-driven insights help managers refine strategies and maximise profitability.

With MRI Agora Insights, Mack Hall Real Estate has streamlined its operations, saving time, reducing financial risk, and giving its team the insights they need to succeed in a competitive market.