Leverage enhanced SMS in Strata Master

Did you know that 82% of text messages are read within 5 minutes, whereas only 17.8% of bulk emails are ever read? That’s a big difference, and a big reason SMS should form a key part of your communication strategy.

In this session, we’ll give you a full walkthrough of the Enhanced SMS in Strata Master – a powerful feature that can help improve your customer service through SMS.

In this webinar, you’ll learn:

• How to get set up with SMS
• How to schedule one-off and recurring messages
• How to dynamically change your sender ID and reply options per SMS
• How to create and use templates across the agency
• Examples of the great ways that agencies are using Rockend SMS right now