Did you know that 82% of text messages are read within 5 minutes, whereas only 17.8% of bulk emails are ever read? That’s a big difference, and a big reason SMS should form a key part of your communication strategy.
In this session, we’ll give you a full walkthrough of the Enhanced SMS in Strata Master – a powerful feature that can help improve your customer service through SMS.
In this webinar, you’ll learn:
- How to get set up with Rockend SMS
- How to schedule one-off and recurring messages
- How to dynamically change your sender ID and reply options per SMS
- How to create and use templates across the agency
- Examples of the great ways that agencies are using Rockend SMS right now