In a digitally driven world, there’s no time for disconnected data.

You have a vision for real estate.
Whether managing properties directly or guiding real estate investments, you know your portfolio’s untapped potential. And you have a plan to unlock opportunities for your organisation and your stakeholders, even as the commercial real estate industry evolves rapidly.

Making your vision a reality depends on making good decisions quickly.
Finding efficiencies, uncovering portfolio insights, creating new revenue streams – forward-thinking leaders like you know how to manage real estate strategically and build value. But today’s landscape requires strategic decisions faster than ever. The pace of change has accelerated, and traditional management processes and programs can’t keep up.

The problem? Your strategy is unified, but your data isn’t.
You need data to make the best decisions, but all too often the information you need is split between multiple areas – and they aren’t always connected to your tech stack. Traditionally, only 20% of enterprise data exists in structured formats like financial statements, while 80% is in unstructured in contracts, appearing as clauses, obligations, and other critical pieces of text. Digging through these items manually not only steals time and resources from value-creating activities. It also keeps you from getting the full picture of what’s happening across your portfolio. And while you can always find new technologies to manage and analyse data, they don’t always work with the tools you rely on daily.

Your vision deserves better.
You need a solution that delivers connected, accessible data from all areas of your portfolio, makes you responsive to today’s challenges, and has the flexibility to be ready for what’s next in the marketplace.

Conquer leasing chaos and build the future you imagine.

The MRI suite of commercial management solutions helps you cut through complexity with technology that meets your most pressing needs today and prepare you for tomorrow’s challenges. Instead of relying on tedious, manual processes, you can use AI-powered tools to keep your lease information current and your internal teams informed. Our comprehensive and flexible suite of commercial and financial solutions transforms the way you review, analyse, and manage real estate information so you can create the most value for your organisation, lessees, investors, and other stakeholders.

With MRI, owners, operators, and investors can do more to boost occupancy and NOI, mitigate risk, and maximise performance through each stage of the commercial and investment lifecycles.

No one should put up with frustration and chaos of manual processes, disconnected data, and inflexible systems. You should be empowered to make better, faster strategic decisions that turn your real estate vision into reality.

The three pillars of commercial real estate management

Attract and retain great tenants

Successful portfolios start with great tenants. You need to develop the right tenant mix to support your vision and strategy – and manage your prospect pipeline strategically to attract those tenants. And once you find them, you must keep tenants satisfied with good experiences and business relationships. The right tools simplify processes, engage tenants, make you more responsive, and help you meet occupancy goals so you can strengthen revenue.

Manage properties and portfolios

Commercial real estate leases are more than contracts. They define the framework for negotiations between owners and tenants and mitigate risk for all stakeholders. You must maintain good relationships by ensuring smooth-running, efficient property management and building operations. On top of that, you need a clear understanding of portfolio performance with accurate and timely accounting and reporting. Accessible information, solid processes, and automation help you respond to changing conditions and priorities and enable effective collaboration between tenants, external stakeholders, and internal teams.

Plan and optimise performance

Your vision isn’t limited to your properties’ current performance. Today’s strategic, budgeting, and investment decisions determine your portfolio’s future value. You must be ready to take advantage of new opportunities as market conditions fluctuate and your client mix evolves. Forecasting these changes and reducing uncertainty requires real-time visibility into the most up-to-date, trustworthy data across your portfolio. You also need analytics to transform information into insight and unlock the story hiding in your data. When you have the complete picture, you have the confidence to make bold decisions while better mitigating risk and exposure.

Attract and retain tenants

Boost portfolio performance with a data-driven approach to your commercial tenant mix.
Finding great tenants is about more than filling space. You need to curate a mix of tenants that fits your commercial properties and portfolio strategy, and you must adapt quickly to the market. And when real estate is more volatile than ever, it’s just as important to retain great tenants as attract new ones.

Having visibility into your pipeline, prospects, and portfolio is critical for making the best decisions about your tenant mix. That’s why MRI empowers you with tools to more effectively track and manage contacts, opportunities, and documents and find the most productive tenants. Whether visualising leasing data across your entire portfolio or performing detailed assessments – in your office or on the go – this powerful software helps you mitigate risk before putting pen to paper.

And when you’re ready to sign a lease, our tools streamline the prospect-to-tenant conversion process so you get the most from your occupancy and profitability. We also equip you with self-service tools that keep tenants engaged, deliver great leasing experiences, and reduce the burden on your front-office team.

We can now quickly see all of the space, look into the clauses included in the leases of the existing tenants, and create the space needed to secure a new tenant much more quickly.

– VP, Property Management

Market: Property marketing and listing

Open digital channels to prospects and brokers
Digital experiences are now the norm across many industries. Commercial real estate is no exception. Tenants, brokers, and property owners expect more virtual ways to search for and tour available spaces. With declining demand for in-person meetings and site tours, property owners must create an engaging online presence to showcase their portfolio through detailed photos, compelling videos, interactive floor plans, and comprehensive property details.

Improve internal collaboration with accessible data
Successful organisations know how to share critical data effectively. With an online database of real-time portfolio data, property managers can push information such as upcoming available spaces and pricing structures to leasing agents, empowering them to connect with interested brokers and cultivate an active lead-to-lease pipeline.

Strengthen your pipeline by updating key stakeholders in real time
Even in a shifting market, occupancy and performance goals don’t have to be moving
targets. Open and connected solutions give leasing agents, brokers, and other stakeholders accurate and continuously updated information about your properties – and your competitors. With real-time visibility and faster decision-making, you can do more to increase tenant satisfaction, bolster renewals and recurring revenue, and create a strong foundation for tomorrow’s potential tenants.

Lease: Lead-to-lease process

Maximise occupancy and profitability through strategic leasing
Good tenants don’t just occupy your spaces. They’re successful businesses that thrive because of your unique location, business type, amenities, pricing, and other factors. So how do you find them and build the right tenant mix for your properties? The right solutions can help your organisation sign high-quality tenants who pose the lowest risk and will generate the most value.

Track and manage contacts, opportunities, activities, and documents
The MRI comprehensive solution gives you complete visibility into your prospect pipelines. Empowered with detailed lease data reporting, you can keep better track of the deals and activities in progress, the status of leads and opportunities, and the available space to match those opportunities.

Streamline prospect-to-tenant conversions with centralised lease information
Following prospective tenants through the lead-to-lease process successfully means managing the necessary documents and being responsive to inquiries. AIpowered tools digitise data from leases and contracts, letting you access specific information in just a few clicks. With centralised documentation and processes, you can drastically shorten the timeline for turning prospective tenants into lessees.

Connect: Prospect and tenant engagement + customer services

Strengthen tenant relationships with self-service tools
Modern tenants expect to interact with property management through digital channels. Providing tenants with self-service tools for payments, service requests, and communications helps maintain healthy tenant/landlord relationships. Flexible property portals remove communication barriers and provide a centralised hub to update tenants with the latest building information, eliminating back-and-forth emails and phone calls to property staff.

Increase maintenance responsiveness and visibility
Proactive maintenance practices ensure a quality tenant experience – and boost satisfaction and retention. Respond to service requests quickly with end-to-end work order tracking, visibility into maintenance metrics, and a user-friendly mobile app. You can also implement preventive maintenance measures to decrease work order frequency, gain more visibility into task status, and track portfolio performance to anticipate future needs.

Manage properties and portfolios

Streamline critical management operations with technology that doesn’t limit future options.
Commercial real estate moves quickly. Whether dealing with energy usage, financial performance, or maintenance vendors and services, you must respond to changing conditions so your properties run smoothly and create value. Even when the data driving your decisions is split among different systems, your management processes – and your software – must be ready for whatever comes next.

The MRI solution simplifies property management and accounting with technology that connects data across your portfolio. Our solution digitises leases and documents so you can share the right data with the right people, apply powerful analytics, and gain actionable insights. Proactive vendor management and preventive maintenance tools ensure your property is always in top condition. And powerful accounting and reporting tools easily track daily operations and finances to the larger budget.

Best of all, MRI’s open and connected platform gives you the freedom to integrate new functionality – our tools, partner solutions, even competitors – without interrupting your current processes or compromising future options.

MRI gives us the ability to link any third-party software through the platform in real time. All our technology is connected andwe’ve got a great selection of tools in our toolbox. The benefit for us is the flexibility of what you can do with the MRI system and the unlimited customisation options.

– Savills

Operate: Property management

Increase visibility and access to real-time data
Real estate decision makers need technology that integrates financial and property management data into a unified solution to gain a comprehensive view of a portfolio. MRI’s commercial management tools automate information flow between systems, providing visibility into key lease details and actionable business insights so you can make better business decisions faster.

Automate complex, time-consuming tasks
Managing retail recoveries, collecting revenue from break points, and other complex calculations can be labor-intensive. When you do these tasks manually, you leave money on the table – lots of it. Automating these processes not only improves visibility into tenant performance, but also frees up time for your employees to focus on other high-value tasks that maximise revenue opportunities.

Mitigate risk and improve visibility with AI-driven lease updates and eficient data flow
Use the power of AI to automate lease abstraction and summarize business forms and documents to turn your valuable data into actionable insights. Machine learning ensures critical data points are visible to the right people in your organisation, driving more efficient collaboration and effective outcomes. Automating the contract data update process empowers teams to pull accurate, real-time information from a centralised database. When accurate data flows throughout your business, it’s easier to respond to changing situations.

Maintain: Building operations + energy and resource management

Discover facilities management insights without extra burdens or limitations
When your assets, workforce, and contractors don’t operate at their full potential, you not only risk inefficient facilities maintenance (FM) services and higher costs. You also miss critical data about how your property is being used – and what your tenants need. By automating processes for everyday tasks and making all FM data accessible in one place, you can make better-informed decisions and ensure that planned and reactive maintenance is completed on time, within budget, and in compliance.

Save on utilities by monitoring and optimising energy usage
Rising utility costs and legislation focused on reducing carbon emissions have changed “going green” from a cliché into a business-critical imperative. You can use connected solutions to control your costs by tracking energy usage across all properties, assessing your energy needs, and coordinating with facilities teams to adjust usage and avoid waste.

Protect the people and places that power your organisation
Hybrid workplaces can turn employee attendance into a guessing game. Remove the uncertainty with touch-less workplace sign-in, desk booking, wellness checks, and more for on-site employees, visitors, and contractors. Access rich operational data to secure your workspace, instill confidence in your employees and visitors, and ensure you can account for everyone in an emergency.

Account: Operational accounting + financial reporting

Centralise key lease data points
Using the same comprehensive database that houses all your enterprise data lets you do more than just operate efficiently. Leveraging these data points with tools made specifically for real estate client billing, property maintenance, and accounting practices empowers you to manage properties and tenants more effectively across your entire portfolio in ways that general financial and accounting solutions simply can’t.

Integrate property management and accounting
With an integrated accounting solution, you can simplify day-to-day property operations and ensure your processes align with your lease agreements. Automate AP and AR and be confident your statements have been prepared accurately, and payments have been logged to your company’s accounting system and the tenant’s record. You can also establish personalised rules for applying partial payments to a tenant’s bills, automating multiple parts of the payment process.

Calculate debt automatically through the life of a loan
Get more control over your debt information and integrate it directly with your general ledger. View everything from loan and lender terms to contractual and abstract information. You see all future principal and interest payments over time through a loan’s maturity. The software also adds the calculated principal and interest payments back into your accounting system as journal entries.

Automate fixed asset management and compliance
Empower your finance team to better comply with lease accounting standards and other regulations. They can create and manage capital assets for their full lifecycle, meet international accounting standards, reduce overall tax obligation, and more. A comprehensive accounting system built for real estate maximises the productivity of your assets and ensures compliance with all relevant regulations.

Plan and optimise performance

Unlock the full potential of your real estate portfolio.
Whether you’re a real estate, owner, investor, or fund manager, visibility into portfolio performance and mitigating risk are always top of mind. Success depends on accurate forecasting so you can reduce uncertainty and take advantage of new opportunities. However, it’s hard to create stakeholder value when you collect and validate information instead of making critical investment decisions.

The MRI investment management tools let you chase opportunities instead of data. The solution unites real-time data from across your portfolio, giving you visibility from the property level to the fund level. All teams access portfolio data from the same platform, creating a unified source of truth informing all decisions with accurate, up-to-date information. And because you can access portfolio data when you need it instead of reviewing documents manually, you can make decisions and act quickly.

MRI prepares you for the long-term journey, too. From market demand changes to internal reorganisations, data modeling tools let you test multiple assumptions, trends, and strategies so you can be ready for any scenario. What’s more, powerful data analytics and monitoring let you know when and where you’re off plan so you can make adjustments.

With MRI, all of our data is connected so we’ve got consistent reporting and data visibility across all applications and environments.

– JLL

Invest: Investment management and reporting

Improve real estate accounting accuracy and investor reporting
Real estate organisations have complex investment structures requiring lots of manual effort to set up funds, consolidate financial statements and report results. MRI’s property investment accounting automation lets you complete traditionally months-long processes in a just a few hours. Aggregate your data sources and financials into a unified source of truth, increasing accuracy while streamlining your accounting. Easily create financial statements, process contributions, pay distributions, and up-to-date reporting to stakeholders. Your team can save significant time setting up new investments and determining ownership structures without searching through stacks of paper-based documents.

Give investors complete visibility into their investments
Investors need transparency into their real estate investment positions to understand the value you create. Equip your investment managers with a secure web-based portal to provide 24/7 access to investors, prospects, and other stakeholders. From portfolio insights to property-level details, you can attract new investors and build current investor confidence with streamlined investment analysis and report distribution. Investors can filter reports for a flexible view of their investments instead of requesting custom ad hoc reports. MRI eliminates manual data entry, freeing your team to focus on client relationships and creating portfolio value.

Optimise portfolio performance with management solutions for real estate assets
Private equity funds and investor relations groups with greater control over real estate property assets can make better strategic decisions to maximise portfolio performance. MRI’s scalable portfolio management software provides a full life-cycle asset management solution for real estate investment managers, fund advisors, and institutional investors. Instead of relying on spreadsheets, you can centralise investment data, risk management, processes, and reports in a mobile, secure location.

Perform: Investment planning and performance analysis

Analyse, monitor, and forecast your portfolio’s current and future value
Strategic planning for real estate portfolios involves modeling complex scenarios. Without the right information to make decisions confidently, you might overlook risks or strategy updates to capitalise on opportunities effectively. Investment modeling tools let you run multiple scenarios from one system of record using large volumes of data from multiple sources – including non-financial information. You can increase your organisation’s agility by quickly creating what-if scenarios to make better, faster strategic business decisions and navigate changing market conditions.

Measure retail performance and drive ROI
Commercial retail businesses need access to customer data, analysis, and insight to support decision-making and strategic planning. Retail analytics help you understand who enters your retail locations, when they’re coming, and what they do within your business. Capture retail traffic data so you can measure location performance, understand visitor behavior, and make data-driven, profitable decisions.

Keep real estate development projects on track
Controlling real estate project costs is critical for your success. From small-scale tenant improvements to large residential or commercial development projects, you must keep your project aligned with budgets, resources, and time commitments. Integrated software delivers a comprehensive view of actual vs. budgeted spend, helping CFOs and financial analysts stay in the loop regarding cost control and budget commitments.

Get your organisation ready for what’s next

Commercial property management software shouldn’t just help you meet today’s challenges. It must also be flexible enough to prepare you for whatever developments the future will bring. When you empower your business with the right tools and solutions, you can improve tenant mix and engagement, run operations efficiently, mitigate risk, and boost portfolio performance and ROI – everything you need to ensure your business achieves your long-term goals and objectives.

Even when you have full confidence that you’re attracting and retaining the right tenants, managing properties and portfolios efficiently, and planning and optimising your performance, what good is a solution if it can’t efficiently evolve alongside your business needs during market shifts and challenges? With integrated solutions that enable you to assemble the tech stack that fits your needs now and in the future, your organisation can remain agile and deliver value under any conditions.

That’s why the MRI commercial management platform is designed specifically to help you answer the question, “What’s next?” with greater accuracy, efficiency, and transparency – and without limits.

Technology leaders play a critical role in aligning tech with business goals and processes. MRI Software provides the tools to drive digital transformation, empowering your firm to navigate changing markets
and stay competitive.

Our open and connected ecosystem ensures your business will never outgrow its technology. You will be equipped to integrate new, emerging technologies as they become available, without having to sacrifice the existing solutions that work for you.