Deploy staff more efficiently and bring greater convenience to your to your clients.
Instant access to account information
Tenants can access account balances at any time, empowering them and improving your reputation for customer service.
Integrates with your property management and accounting data – with no need to invest in expensive bespoke solutions.
Make significant time efficiencies with the Qube PM Tenant Portal
In this connected age, residents demand higher levels of service than ever before. The Tenant and Leaseholder Portal is designed to help you satisfy the increasing demands of your customers both now and in the future. A significant time saving tool for property investors and property management customers, the Tenant Portal is ideal for both commercial and residential portfolios.
Offering customers a self-service facility, the Portal enables leaseholders and tenants to access their account details online, including their balance, payment history and service charge statements. By linking in real-time with the Qube PM system, you can guarantee one source of the truth for both employees and customers.
Payment transaction history with the ability to filter by a date range.
A ‘Notice Board’ containing information pertaining to the property / block / estate, which is derived directly from the Qube PM system.
The Portal provides the ability for a tenant to securely full or part pay their outstanding charges online.
The ability to raise property maintenance requests that are fed directly into the Qube PM Maintenance Management Module.
Tenants can view documents that are held within the Qube Document Manager at various levels such as owner, property, unit and tenant.
Uses industry recognised security methods to safeguard access to the system.