Key Features of MRI Workspeed
A Powerful Tool to Automate your Service Requests and Work Orders
Service Request is a web-based communication hub for property managers, tenants, engineers, and vendors to submit and complete on-demand requests. End-to-end tracking, comprehensive workflows, and inactivity alerts ensure effective, transparent request fulfillment as well as prevent billable requests from slipping through the cracks. Additionally, the free mobile application allows tenants to submit requests and your engineers and other staff to create, dispatch, accept, and complete requests on their mobile devices.
Extend the Life of your Assets with Preventive Maintenance
Preventive Maintenance leverages commercial real estate best practices and standards to ensure effective maintenance programs that extend asset life spans. Equipment libraries, along with management of service contracts and warranties, empower on-time maintenance and inspections of all crucial assets. Procedural databases ensure maintenance standardization as well as empower knowledge transfer during staff reallocation.
Ensure Compliance and Mitigate Risk
Risk Management allows for visibility into tenant and vendor insurance, mitigating liability concerns. Automated alerts, tenant/vendor submission workflow, and limit-specific templates help ensure that insurance is not only up-to-date, but that the process is streamlined.
Leverage the power of mobile with MRI Mobile Support
Mobile Support allows all key functionality to be performed in the field with mobile applications for iPhone® and Android™. Whether it is a tenant submitting a request, an engineer accepting and completing work, or a property manager walking the grounds, Mobile Support allows effective interaction with the system from virtually anywhere.
Critical Visibility into Key Performance Indicators
MRI Business Analytics provides quick visibility of key performance indicators that facilitate more informed business decisions. The solution provides easy access to an extensive variety of standard and customizable dashboards populated in real-time. An extensive repository of standard reports allow for all operational information to be accessed as needed, while reporting filters allow each report to be fine tuned to your unique business needs.
Better Manage Lobby Traffic and Enhance Building Security
MRI Visitor Management is designed to streamline lobby traffic and enhance overall building security. This powerful solution provides security personnel with an intuitive interface to quickly register and check-in visitors and property managers are given access to accurate, real-time, and historical lobby traffic data.
Enhanced Integration between Property Management & Building Operations
Key information such as tenant charge data and suite, lease, and tenant information now effortlessly flow between Property Management and Building Operations.