Maintenance Plus

MRI Maintenance Plus will grow with your business. Whether you are a start-up or a multinational you will have the tools to increase productivity and reduce costs.

A full integration with a seamless real time data sync including properties, owners, tenants, property managers, service providers, account codes and general ledger codes.

Solve maintenance requests by chatting or taking a video call with one person or every person that is needed to resolve the maintenance request, all within the platform.

We have both simple and complex workflows to help you best manage the maintenance requests, tasks and schedules.

Find out all elements and areas relating to maintenance. Gain valuable insights in the composition and the details of all the maintenance tasks completed at your organisation.

Keeping track of activities is hard. We have a recent activity timeline so you see and action the items that require your immediate attention by clicking directly into the item in the notification.

Choose from your own service providers or those from our marketplace or you can find service providers on demand by searching for trades in your area and engage them on the map to complete your tasks.

Keep track of all maintenance requests using the app. Receive push notifications when a job is waiting for review and keep up to date of the progress of jobs as well as a final notification once complete.

Use the same mobile or desktop app to post jobs for your own property, workplace or any location you need property maintenance. Use the same pre-qualified trades that property managers use.

Whether a quick chat or video call, or a property manager needs to join an owner and tradie to a group call, every party to the maintenance issue can be on a group chat or call to review and make informed decisions.

With open transparency, owners are linked by the property manager to the property and can easily review maintenance task requests as well as see the complete maintenance history at the property.

Once quotes are received and the job is sent for approval, owners can either approve the work as a whole or by service provider. Work orders are then sent for scheduling with the property manager and the tenant.

With the mobile and desktop apps you can send and receive maintenance requests for approval. Owners will receive the complete job information including any pictures and videos uploaded with the jobs.

Use the mobile app to post, update, monitor, schedule and give feedback on maintenance tasks. 1 minute job posting and real time push notifications for all maintenance tasks, gives you the tools you need.

A service provider can share its schedule and tenants can select a time that works best. Once confirmed they are sent a push notification and a calendar invite confirming the appointment.

Tenants can use the app and post an issue using the same trades that the property manager trusts. If a trade is needed urgently, you can use our tradie marketplace, have a chat and award the request.

Tenants no longer have to call or email requests. Posting a job on the app takes less than a minute and the Tenant can capture any pictures or videos of the issue so that it can be identified, quoted and completed rapidly.

Tenants won’t be kept in the dark about service providers arrivals. In the app you can see if they are on time and their ETA to get to the job. Plan your day around what is happening rather than what may happen.

You want a great job and we want great service providers. At the completion of your job whether it is for a property manager or tenant, you can provide feedback and ratings for the service provider that completed the task.