News, views and industry trends
How great customer experience drives real estate value
Customer experience (CX) in real estate is no longer a “nice to have”, it is a core driver of property value, brand trust, long term client loyalty, and market competitiveness. As expectations rise, agencies, property managers, owners, and developers…
How AI automation transforms residential real estate agencies
Residential real estate agencies are navigating rising client expectations, increasing competition, and the need for operational efficiency. AI automation is emerging as a strategic advantage, helping agencies streamline workflows, strengthen decisio…
How data analytics improves property management
Property management has become increasingly complex, especially as portfolios grow and tenant expectations rise. Today’s leading property managers rely on data analytics to make informed decisions, optimise operations, and stay ahead of market change…
How to nurture real estate leads at scale
Real estate lead nurturing has become one of the most critical components of a successful property sales and property management strategy. With buyers and tenants expecting quick responses, personalised service, and consistent communication, agencies…
Facilities management trends 2026: What to expect next
Summary: Key trends in FM for 2026 Facilities management is evolving rapidly, driven by digital transformation, ESG and efficiency demands. Mobile-first tools, AI-powered maintenance and smart building integrations are fast becoming industry standar…
How to choose the right healthcare property management software
Managing healthcare facilities is a complex task that goes beyond traditional property management. From compliance with strict regulations to ensuring patient safety and operational efficiency, healthcare organisations need software tailored to their…
Top features to look for in hospital facilities management software
Managing hospital facilities is a complex task that requires precision, compliance, and efficiency. From maintaining critical equipment to ensuring patient safety and regulatory adherence, healthcare organisations need robust tools to streamline oper…
The ultimate guide to managing critical lease dates in retail
Managing critical lease dates is essential for retail businesses to avoid costly mistakes, maintain compliance, and ensure operational continuity. With multiple locations, complex lease terms, and evolving market conditions, manual tracking is no lon…