Global Client Support  |  Sydney, Australia

Technical Support Representative

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MRI Software is currently seeking a Technical Support Representative to join our Global Client Support team in Sydney, Australia! As a member of this team, an individual will be responsible for providing quality, professional technical support to our diverse client base.  A technical support representative will work in a collaborative team environment with a continuous focus on Client Satisfaction.

Founded in 1971, MRI Software is a leading provider of innovative real estate software applications and hosted solutions. MRI’s comprehensive and flexible technology platform coupled with an open and connected ecosystem meets the unique needs of real estate businesses—from property-level management and accounting to investment modeling and analytics for the global commercial and residential markets.

Skills and Requirements
  • Bachelor’s degree in a technical field or equivalent work experience preferred.
  • Technical PC experience in a Windows environment a must with additional working knowledge of computer networking, windows operating systems, and server technologies preferred.
  • Technical certifications and/or equivalent training preferred.
  • Experience with SQL database structures and supporting enterprise software.
  • Excellent time management, decision making, and organizational skills.
  • Ability to understand and articulate technical concepts and derive solutions.
  • Excellent interpersonal and professional communication skills.

Based outside Cleveland, Ohio, MRI Software is a global company with offices in the United States, Canada, Australia, New Zealand, Hong Kong, Singapore, South Africa, and the United Kingdom. Technology has changed over the years, but we pride ourselves on staying true to the original vision of our founders.

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