Professional Services  |  Cleveland, OH, USA

Project Management Office (PMO) Manager

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MRI Software are looking for an experienced Project Management Office(PMO) Manager to lead a team of project managers in our Global Professional Services (GPS) department.

This role is two-part split between managing multiple customer facing engagements of varying complexity and duration, and team leading a team of project and engagement managers in multiple practices with both dotted and direct lines of management.

The ideal candidate should have a minimum of five years’ experience within a “B2B software solution delivery” environment.

Responsibilities to include:

Project Management

  • Successful delivery of multiple concurrent consulting and technology projects to customers using MRI’s Framework implementation methodology
  • Ensuring quality of delivery and customer satisfaction
  • Customer relationship and expectation management during the engagement lifecycle
  • Enables sharing of resources, methodologies, tools and techniques for project success
  • Identifies and develops project management methodology, best practices and standards.
  • Provide clear and accurate management reporting and statistics
  • Work closely with the Sales teams and have a solid understanding of the sales process
  • Coaches, mentors and trains and provides oversight for project managers
  • Liaise with practice managers / directors on project escalations
  • Work closely with product/offering managers on new product launches

Personal attributes:

  • Self-starter
  • Customer focused
  • Efficient time management
  • Multi-tasking
  • High teamwork ethic
  • Commercially aware
  • People management skills
  • Good all-round communication skills
  • Proficient with MS Office
Skills & Requirements
  • Previous experience in a project management role required
  • Previous experience with delivering real estate solutions preferred
  • Bachelor’s degree in Computer Science, MIS or equivalent work experience
Company Overview

MRI Software delivers innovative applications and hosted solutions that free real estate companies to elevate their business.  Our flexible technology platform, along with an open and connected ecosystem, allows us to meet the unique needs of real estate businesses, from property-level management and accounting, to investment modeling and analytics for the global commercial and residential markets.  With nearly five decades of expertise and insight, we have grown to include offices in across the United States, the United Kingdom, Hong Kong, Singapore, Australia, South Africa, New Zealand, Canada, and India, with over 1800 team members to support our clients and their unique needs!

MRI is proud to be an Equal Employment Opportunity employer.

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