Professional Services  |  Washington, DC

Loan Servicing Business Analyst

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TCAM, a MRI Software company, is seeking a Loan Servicing Business Analyst to join our team in Washington D.C.! We are looking for an analyst with loan servicing or other relevant systems experience to play a key role implementing, enhancing, maintaining and trouble-shooting systems and processes used to deliver loan servicing to clients. This position is a critical role in a new team formed to address the needs of a major public agency client.

Key Responsibilities:

  • Work collaboratively with loan servicing team, contractors and MRI colleagues to implement and enhance loan servicing systems and processes
  • Analyze system usage and provide team with recommendations for improvements and training
  • Identify and assist with implementations of enhancements to the systems used for servicing and reporting
  • Provide escalated technical support to the staff and contractors using the systems
  • Develop business requirements for scripting automation.
  • Analyze, troubleshoot and correct systems issues as needed
Skills & Requirements
  • Bachelor’s Degree; coursework in basic principles of accounting
  • Minimum of two years of relevant experience; loan servicing and/or subservicing experience a plus
  • Analytical and problem-solving skills
  • Technical skills including expertise in databases, spreadsheets, and some programming knowledge.
  • Excellent organizational, communication, and analytical skills
  • Demonstrated ability to work collaboratively with colleagues and clients
Company Overview

MRI Software delivers innovative applications and hosted solutions that free real estate companies to elevate their business.  Our flexible technology platform, along with an open and connected ecosystem, allows us to meet the unique needs of real estate businesses, from property-level management and accounting, to investment modeling and analytics for the global commercial and residential markets.  With nearly five decades of expertise and insight, we have grown to include offices in across the United States, the United Kingdom, Hong Kong, Singapore, Sydney, South Africa, New Zealand, and Canada with over 1200 team members to support our clients and their unique needs!

TCAM provides asset management and advisory services to the organizations that provide capital to affordable housing, including investors, owners, and public agencies. TCAM’s work environment is fast-paced and dynamic as the client base continues to grow and services continue to evolve.  TCAM is part of MRI Software, the largest provider of software solutions to the affordable housing industry. Founded in 1971, MRI Software is a leading provider of innovative real estate software applications and hosted solutions. MRI’s comprehensive and flexible technology platform coupled with an open and connected ecosystem meets the unique needs of real estate businesses—from property-level management and accounting to investment modeling and analytics for the global commercial and residential markets.

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