SaaS  |  Bangalore, India  |  Full Time  |  Experienced

Information Security Engineer- Team Lead

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·         Follow direction of Network Operations Center Manager and Senior Manager, Information Security.

·         Queue management / initial fielding of service desk requests into the InfoSec Team from 3rd parties and business.

·         Support and initial escalation point for local Information Security Engineers with input into global InfoSec team.

·         Contribute to the preparation and maintenance of Standard Operating Procedures (SOP), Troubleshooting and Knowledge Base documentation

·         Event Management initial triage (e.g. Anti-Virus and security device alerts) including assessing  urgency with escalation as necessary to wider InfoSec and NoC teams.

·         Proactively investigate Security Information and Event Management (SIEM) and network traffic logs for potential issues.

·         Manage, and assist with security tool configuration and tuning including, regular audits to ensure optimal health and performance.

·         Troubleshooting components using proven techniques for IT systems analysis and evaluation. 

·         Undertake phishing analysis and associated end user assistance.

·         Assist with vulnerability management tracking and escalation.

·         Participate in execution of annual audit(s) with vendor and internal personnel (e.g. SSAE18) 

·         Support new security projects and initiatives

·         Follow defined processes for workflow, incident and change management, participating and highlighting potential improvements.

·         Ensure deliverables as per expected to KPI, KRI and SLAs

·         Willing to work in 24X7 environment.

·         Detailed and thorough documentation of all tasks.

  • Other duties as required



·         Good academic background with a degree or equivalent experience in Information Technology.

·         3 years’ experience in IT operational environments and active interest in expanding computing and security operations knowledge.

·         Understanding of security practices, standards and vulnerability identification, verification, and remediation (CIS, NIST, SANS top 25, etc.).

·         Knowledge of common desktops, web application, database, cloud architectures, cryptography, SSO authentication (e.g. Oauth2, SAML, WS-Fed, etc.), system administration tasks and basic networking.

·         Works well in a busy team, being quick to learn and able to deal with a wide range of issues.



         Industry certifications are a plus:

o   CompTIA IT Fundamentals

o   CompTIA A+

o   CompTIA Network+

o   CompTIA Security+

o   CompTIA CySA+


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