Features

Payment processing

Ensure residents can self-serve on all payment information, and link with the best property management systems to achieve one set of property income data.

Seamless resident on-boarding

Collect pre-tenancy funds, and use integrated electronic signature functionality to take the new resident through the process step by step.

Facilities management

Deal with the number-one reason for resident dissatisfaction by utilising an easy-to-use maintenance notification tool.

Community and building management

Send notifications on amenities and events, take registrations and payments, plus provide live local area news.

Information availability and document storage

Reduce queries by allowing residents 24/7 access to tenancy documentation, plus unit and development information packs

Add-on services

Manage amenity bookings, concierge services and parcel handling – and gain revenue by incorporating offers from local businesses.

Online communication with a resident portal is no longer a luxury, it's a neccessity

The world is changing and so are expectations of the growing number of people who rent. In this connected age, residents demand higher levels of service than ever before. And, if you're a residential property manager, you need to seek out new opportunities for revenue generation as your margins get squeezed. MRI's market-leading resident portal software enables you to improve occupancy rates and increase operating income while delivering better services to residents. Whether you're an investor in the build-to-rent/multifamily sector, a management company, a letting agent or housing association, our proven resident portal will help you create more than just a home for your residents.

Advantages

  • Improve occupancy rates and increase operating income.

  • Offer a seamless service for amenity bookings, parcel management and key management.

  • Open up more communication between landlord and resident.

  • Improve tenant sign-up and payment processes.

  • Use advertising to create new income streams.

  • Gain insight and identify trends for resident requirements.

  • Combine seamlessly with the best property marketing, leasing and management functionality for an end-to-end solution.

  • Tailor the portal to your brand, a client brand, or that of the development.

A resident portal for many different management applications

Landlords, Developers and Operators

A powerful resident portal is the cornerstone of your resident engagement strategy, can encourage tenants to sign quicker and stay longer, and also empowers an increase in operating income.

Housing Associations

Use technology to deliver clarity and accuracy in self-service communication with tenants, plus achieve greater efficiency in estate management processes.

Letting Agencies

Harness proven software to decrease the time to full occupancy on client developments and also, if management is included, decrease debt issues.

Find out more

If you would like to find out more about how our resident portal capabilities, please get in touch today.