News, views and industry trends
How to drive efficiencies across the retail estate in 2024 and beyond
The retail landscape is a challenging environment globally, marked by the rising of costs for goods, inflation, energy, and labour. It’s vital, now more than ever, for retailers to base their decisions on data, and to take proactive measures rather t…
What are hard services in facilities management?
In this post, we explore the pivotal role of hard services in facilities management, a key component in maintaining the infrastructure and operational integrity of properties. Understanding what hard services in facilities management are, from heatin…
What are soft services in facilities management?
In this article we explore what soft services in facilities management entail, focusing on the aspects that enhance the day-to-day experience within a building. Soft services include such things as cleaning, security and landscaping, all of which pla…
7 top trends for facilities management in 2023
Explore the key trends and topics that FM teams across the globe should be focusing on in 2023, from the continued adoption of hybrid working, through to a greater adoption of the IoT and AI. Every year the boundaries of the facilities management ind…
7 essential features for your stock control solution
“A place for everything and everything in its place.” This saying is at the heart of what stock control solutions should achieve, ensuring that the stock an organisation carries is always there when it is required. But, for companies carrying a signi…
8 important facility management KPIs
This post highlights some of the top facility management KPIs (Key Performance Indicators) you should track to increase business efficiency. As a facilities manager, keeping track of these metrics can help you monitor and improve your facility’s perf…
How facilities management directly impacts employee satisfaction
Today, it is widely recognised that a happy employee is a productive employee. And, without question, the quality and comfort of their surroundings play a critical role in determining how happy they are day after day. When an employee is comfortable …
The 11 most important facilities management metrics
Measuring your progress against KPIs is a key part of any management-focused software system. Wouldn’t you agree? After all, it’ll be nearly impossible to make significant gains if you don’t know where you can make improvements. Therefore, achieving …