Management office interactions tend to follow the “80/20 rule”: most client interactions are low-complexity and require little effort, but take up the vast majority of time, leaving few resources for the more complex and difficult cases. Now, MRI Tenant Connect provides a secure website where your clients can self-serve, eliminating many of the primary reasons for client calls to your management offices. While your tenants can access and manage their accounts 24 hours a day, 7 days a week, your staff can focus on more important activities than fielding phone calls about balances, account history and sales numbers.

Account information and interaction on demand

Rather than calling in, tenants can access their statements and account history as well as make payments and enter sales data.

Work order self-service

Tenants can easily initiate, manage and review service requests, amenity reservations, and guest invitations.

Tenant service information

Handbooks, calendars, policies and more provide your tenants the information they need to get the most out of your property, driving satisfaction.